Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Customers frequently mentioned long wait times, particularly in the drive-thru, with some stating it took over 20 minutes to receive their orders.
Food Quality
There were numerous complaints about food being cold, old, or improperly prepared, with some customers experiencing food safety concerns.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and overflowing garbage bins.
Staff Attitude
Customer experiences with staff varied, with some noting friendly service while others reported rudeness or indifference.
ES
Eve Spatches
Oct 3, 2025
1.0
Old, cold pies. Dried out, tacky apple texture (to touch, did not eat). No enjoy by dates on the boxes. Noticed the dispenser was empty; no idea where they pulled this garbage from. Took over 15 mins to get old, cold likely expired pies
BS
Brandon Snyder
Oct 1, 2025
1.0
Slowest McDonald's in the US
HH
Heather
Sep 28, 2025
1.0
Apparently the Bills game is more important than serving customers at this location.
Waited inside to order a drink an was never even acknowledged.
MC
Mr Tc Cats
Jul 23, 2025
5.0
Always a perfect order, even when it's outrageously busy.
CC
Cassie Clark
Jul 1, 2025
1.0
False advertising you say your hours are as follows for the drive through 6-12am and I just went to 2 different locations and both drive through window access are closed!!!!! Bullshit better change that so you don’t have mad customers