McDonald's

3.4
1736 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3632 Main Street, Warrensburg, NY
12885, United States

Hours

Reviews

3.4
1,736 reviews
5 stars
554
4 stars
389
3 stars
324
2 stars
160
1 star
309

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's unsanitary conditions, including dirty floors, bathrooms, and tables, with some customers expressing concerns about health standards.

Service Quality

Customers frequently reported long wait times for food, poor customer service, and rude staff interactions, leading to a negative dining experience.

Food Temperature

Many reviews mentioned receiving cold or improperly prepared food, including cold burgers and missing items from orders.

Management Issues

Several customers criticized the management for poor staff training and lack of oversight, contributing to the overall disorganization and inefficiency of the location.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with individual staff members and satisfactory food quality during busy times.
  • JA
    Jonathan Fox-Goldberg (ArticFoxAlpha)
    Nov 16, 2025
    1.0
    Go to this McDonald's quite often today. I'm leaving a review because I saw something as a food service employee myself. Should never be done... While waiting for my order in the drive through, I witnessed one of the employee's reached with their bare hand into the ice bin.And then proceed to throw ice cubes at another employee across the line... Now not to point out the obvious unprofessionalism, but this is also a major food safety hazard. Not only is all the ice now.Contaminated, in that ice chest, but wherever the ice cubes that he threw is now contaminated as well.Hopefully, that doesn't end up in someone's food and get them sick
  • EG
    Edward Grant
    Oct 27, 2025
    1.0
    My wife and I stopped today at the take out window for 1 chocolate shake, 1 hazelnut ice coffee, and 2 cheeseburgers. The person who took our order was very short and not at all friendly. He said the shake machine was broken and they were all out of hazelnut ice coffee. We waited much longer than we ever should have for the ice coffee without hazelnut and 2 cheeseburgers. The cheese burgers were cold. I have never gotten a cold cheeseburger from McDonald's before. I was hungry and ate my burger. My wife didn't eat hers. We will never stop at this McDonald's again.
  • CM
    Conor Morrissey
    Oct 19, 2025
    1.0
    AWARD FOR THE WORST MCDONALDS IN THE WORLD. This place was in a vile state. Nothing was clean the kitchen was DISGUSTING. The tables greasy. Not one brain cell between the 9 staff that were working, no one was helpful. Staff were underage kids throwing salt sachets and condiments at each other instead of taking orders. 35 minutes it took to get one large fries and 2 mcflurries. Honestly didn’t even want to eat it after I saw the state of the place. Hands down the worst establishment I’ve ever stepped foot in in. if I could give this place minus stars I would.
  • MC
    Martin Cichocki
    Oct 19, 2025
    1.0
    The worse McDonald's in NY. 16 years old manager can't motivate staff's to work. Everyone stay and laugh ignored customers order. This McDonald's should be closed because it is not up to health code! People can be sick or poison getting food there where flies flying around and counter and place are very dirty! Also waiting more than 30 minutes for food and received cold and not correct order it's ridiculous!!! I think Department of Labor should go check how awful teenagers work there!!!!Place is dirty and food what received are thrown out by staff. I will recommended avoid this place!!!!
  • DD
    Danielle
    Oct 16, 2025
    1.0
    Teen brat at the window handed me my food without saying a single word. Got all the way home and my burger didn't even have a bottom bun. HOW DO YOU MAKE A BURGER WITHOUT A BUN. Good lord, wake up people.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's location is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open every day from 5:00 AM to 11:00 PM.