Dunkin'

4.1
555 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wappingers Falls, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1582 Route 9, Wappingers Falls, NY
12590, United States

Hours

Reviews

4.1
555 reviews
5 stars
307
4 stars
115
3 stars
64
2 stars
18
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendly and helpful staff, there were complaints about inconsistent service and some employees being untrained or rude.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong drinks and food items, leading to customer dissatisfaction.

Cleanliness

Several customers noted cleanliness issues, particularly in the restrooms and dining area, which detracted from their overall experience.

Speed of Service

Many customers appreciated the fast service, especially during busy hours, although some reported long waits for curbside pickup.

Product Quality

Feedback on food and drink quality was mixed, with some enjoying fresh donuts and good coffee, while others received cold or poorly made items.
  • AM
    Audrey Michelle
    Oct 4, 2025
    5.0
    The employees here are all phenomenal, I've yet to have an experience other than exceptional. I would like to also specifically highlight Jaden, if I were his employer I would be beyond thrilled. He is communicative, thorough, knowledgeable, and down to Earth. He somehow manages to make the simple act of buying a coffee become a whole experience, that's a very unique skill set, unique and awesome! Overall 10 out of 10 all across the board
  • AB
    Anthony Bertuzzi
    Jul 24, 2025
    3.0
    Great experienced staff that work there and been there for a while but the new recruits shouldn't be making food until trained fully to be efficient , i blame poor management not the front desk workers
  • BB
    Billy
    Jun 21, 2025
    1.0
    I have been a customer at this location for years , but fir some unknown reason I e came in contact with one of your employees her name is Sam , she works numerous other employees and everytime I order something frome her and she makes it ,it's wrong ,I drink decaffeinated coffee and she gave me regular coffee instead. The first time I didn't realize it. I am allergic to regular coffee ,she always seems like she is high or something. Very slow .I know she's been here for like 6 months or so but when is she going to get it
  • SM
    Shakeema Moore
    Jun 13, 2025
    1.0
    If I can give 0 stars I wuld. They don’t tolerate or care for African Americans. Requested a refund & took my black dollar to Myers Corners location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wappingers Falls, NY?

Dunkin' in Wappingers Falls is open Monday to Friday from 4:30 AM to 9:00 PM and on weekends from 5:00 AM to 9:00 PM.

Does Dunkin' in Wappingers Falls offer delivery and pickup services?

This Dunkin' location offers delivery and curbside pickup services for your convenience.