Dairy Queen Grill & Chill

4.1
799 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1585 Route 9, Wappingers Falls, NY
12590-2828, United States

Hours

Reviews

4.1
799 reviews
5 stars
424
4 stars
209
3 stars
78
2 stars
35
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and dismissive attitudes.

Food Quality

Food quality was inconsistent; some customers enjoyed their meals while others complained about cold, soggy, or poorly prepared items.

Ice Cream Satisfaction

Ice cream received high praise, particularly for Blizzards, but there were complaints about incorrect orders and insufficient mixing.

Pricing Concerns

Many customers felt that prices were too high for the portion sizes and quality of food, leading to dissatisfaction.

Cleanliness and Atmosphere

The establishment was noted for being clean, but some customers reported dirty tables and a lack of attention to the dining area.
  • KJ
    Kallandra Campbell (June)
    Nov 21, 2025
    2.0
    I felt nostalgic and tried a peanut buster parfait that I haven't had in years. However, the peanuts were so salty that I only tasted salt and a hint of chocolate. I had to throw over half of it away. Maybe I got the bottom of the peanut bag. But it was disappointing. Service was fast and friendly.
  • ND
    Nikoleta Despodova
    Oct 21, 2025
    1.0
    By the time I get home, this above the cup ice cream is already melting (as it would be expected). So I have to remove this plastic cover and get ice cream all over myself. Whoever designed this is either too dumb or hates DQ
  • SS
    Sadie S
    Oct 19, 2025
    1.0
    When I entered the establishment, there were two men ahead of me who were being served. I immediately noticed that the staff interacted with them politely and attentively, which was in complete contrast to the treatment I received. Once they were finished, the employee behind the counter walked away to talk with a coworker and ignored my presence, making me feel dismissed and unwelcome. When he finally returned to take my order, he behaved as though he could barely speak or understand what I was saying, despite my order being simple and clear. His attitude came across as uninterested and intentionally unhelpful. The entire interaction left me feeling uncomfortable, disrespected, and singled out. The atmosphere shifted noticeably, and it did not feel like a professional or customer-friendly environment at all.
  • PH
    Paul Harrington
    Oct 1, 2025
    2.0
    Went into a totally empty dining area so business was slow at lunchtime today. But my burger came out fast. Usually DQ claims they have the best burger and usually they do, flamr grilled flavor, etc. Not today. They obviously gave me a pre-made burger and warmed it up in microwave. The pickles were boiling hot, the bun was rubber and no flavor in the burger. The staff were awesome but whoever the food prep was........
  • RF
    Ron F
    Sep 14, 2025
    5.0
    We went for ice cream it was great it hit the spot it wasn't crowded probably because it was a little chilly out but I had the cookie dough blizzard and it was great

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Wappingers Falls offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, fries, and Blizzard® treats.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.