Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
1585 Route 9, Wappingers Falls, NY
12590-2828, United States
Hours
Reviews
4.1
797 reviews
5 stars
422
4 stars
209
3 stars
78
2 stars
35
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff interactions; some customers reported rude service while others praised friendly staff.
Food Quality
Inconsistent food quality; many complaints about cold, soggy, or improperly prepared items, while ice cream received positive feedback.
Pricing
Customers expressed concerns about high prices, especially for ice cream and food items, with some feeling it was not worth the cost.
Cleanliness
Some reviews noted cleanliness issues, particularly with dirty tables, while others mentioned a clean atmosphere.
Service Speed
Service speed varied; some customers experienced fast service, while others reported long wait times, especially during busy hours.
- KJKallandra Campbell (June)2 days ago2.0I felt nostalgic and tried a peanut buster parfait that I haven't had in years. However, the peanuts were so salty that I only tasted salt and a hint of chocolate. I had to throw over half of it away. Maybe I got the bottom of the peanut bag. But it was disappointing. Service was fast and friendly.
- NDNikoleta DespodovaOct 21, 20251.0By the time I get home, this above the cup ice cream is already melting (as it would be expected). So I have to remove this plastic cover and get ice cream all over myself. Whoever designed this is either too dumb or hates DQ
- SSSadie SOct 19, 20251.0When I entered the establishment, there were two men ahead of me who were being served. I immediately noticed that the staff interacted with them politely and attentively, which was in complete contrast to the treatment I received. Once they were finished, the employee behind the counter walked away to talk with a coworker and ignored my presence, making me feel dismissed and unwelcome. When he finally returned to take my order, he behaved as though he could barely speak or understand what I was saying, despite my order being simple and clear. His attitude came across as uninterested and intentionally unhelpful. The entire interaction left me feeling uncomfortable, disrespected, and singled out. The atmosphere shifted noticeably, and it did not feel like a professional or customer-friendly environment at all.
- PHPaul HarringtonOct 1, 20252.0Went into a totally empty dining area so business was slow at lunchtime today. But my burger came out fast. Usually DQ claims they have the best burger and usually they do, flamr grilled flavor, etc. Not today. They obviously gave me a pre-made burger and warmed it up in microwave. The pickles were boiling hot, the bun was rubber and no flavor in the burger. The staff were awesome but whoever the food prep was........
- RFRon FSep 14, 20255.0We went for ice cream it was great it hit the spot it wasn't crowded probably because it was a little chilly out but I had the cookie dough blizzard and it was great
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Wappingers Falls offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, fries, and Blizzard® treats.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
Are there any special holiday hours for Dairy Queen Grill & Chill?
Yes, the restaurant is closed on November 27, December 25, and January 1. On December 24 and December 31, it operates from 11:00 AM to 5:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill a family-friendly location?
Yes, it is family-friendly and welcomes children, making it suitable for kids as well.
Where is Dairy Queen Grill & Chill located?
It is located at 1585 Route 9, Wappingers Falls, NY 12590-2828, USA.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/13464/.
What nearby attractions can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can explore nearby places like Dutchess Shopping Plaza for shopping or visit local restaurants like Saigon Pho, Los Hornitos Bakery, and Tony's Gyro & Grill for diverse dining experiences.
Are there any healthcare facilities close to Dairy Queen Grill & Chill?
Yes, nearby healthcare services include Leafwell - Medical Marijuana Card, Dr B Smiles (dentist and orthodontist), and Get Sunmed Wappingers Falls (holistic and nutritionist services).
What automotive services are available near Dairy Queen Grill & Chill?
Close to the restaurant, you can find automotive services such as Sprint 10 Minute Lube Service Center, AutoZone, Arrow Auto Glass, and Auto Trends NY for repairs and parts.