Dunkin'

Reviews

• VV

  Valerie

  Sep 3, 2025
  1.0
  Somebody needs to be trained on how to make an frozen coffee. They are disgusting.
• ZS

  Zainab Sandhu

  Aug 11, 2025
  1.0
  I came to this Dunkin' Donuts and a lot of things happened here. First, I thought my cup was sticky, so I asked the person there if I could get a new cup. He was very immature and unprofessional, saying that's just how the cup is, and even made all his coworkers feel the cup to see if it was sticky. I mean, am I the one drinking the cup or are all of us taking turns to take a sip? He kept telling me to stay out of it because he was speaking to his "coworker," which doesn't even seem like a term he'd know how to use properly. Then he told me I could go to a different Dunkin' and get a new coffee there. Well, guess what? Now I and the other people with me will go to a different Dunkin', and his paycheck will suffer for it 😌. Additionally, as I was talking to my friend about it, he told me to step out because his coworker was trying to get the order and couldn't. Like, excuse me, you can't kick me out just because you don't like the subject of what I'm saying. He also gave my uncle a hard time because all my uncle said was to make the coffee hot, and he said that's just how it is, clearly not wanting to do his job. I hope the manager reads this review and realizes how important it is to teach your workers professionalism. Many people in my position would have stayed silent, so I'm sure this has happened to many others. I will never come to this Dunkin' again, especially since he told me I should go to another Dunkin'.
• HM

  Heather Morrissey

  Aug 4, 2025
  1.0
  So dirty!!!!! nasty customer service
• RA

  Richard Allan

  Aug 1, 2025
  1.0
  Placed a mobile order. Get here at 6am and no one’s even here. Website is literally going to be down for a couple days??? How do I get a refund??
• SS

  Sheila Santiago

  Jul 27, 2025
  1.0
  So I did a mobile order (Friday 7/25/25) since I only live two mins away. When I finally made it to drive thru I was given my order. First order was wrong and coffee was pretty much empty. I come here all time! Only time everything great and correct is when order staff is working. These young kids much hate life/working. Unacceptable. The cook who was heating up food had an attitude because I wanted my correct order. My kids is allergic to sesame seeds so clearly I paid for plain bagel bites. They young man had someone else make my coffee because I didn’t want him making it again after this. Check out pictures see for yourself. Time to clean house Dunkin’ and I’m a regular. A supervisor needs to be on all time to teach them how to do job correctly!

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