Dunkin'

4.1
495 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wallkill, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
711 Route 211 East, Wallkill, NY
10940, United States

Hours

Reviews

4.1
495 reviews
5 stars
259
4 stars
121
3 stars
49
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and inconsistent drink preparation.

Cleanliness

Some customers noted cleanliness issues, while others praised the cleanliness of the location.

Speed of Service

Several reviews mentioned long wait times, particularly in the drive-thru, despite some instances of quick service.

Staff Training

Feedback indicated a need for better staff training and management to improve service quality.
  • MM
    Matthew Muller
    Jan 2, 2026
    1.0
    White lady, manager I think (wasn’t wearing a hat). Bad attitude, threw bag in my face when she realized she did my order wrong.
  • VV
    Valerie
    Sep 3, 2025
    1.0
    Somebody needs to be trained on how to make an frozen coffee. They are disgusting.
  • ZS
    Zainab Sandhu
    Aug 11, 2025
    1.0
    I came to this Dunkin' Donuts and a lot of things happened here. First, I thought my cup was sticky, so I asked the person there if I could get a new cup. He was very immature and unprofessional, saying that's just how the cup is, and even made all his coworkers feel the cup to see if it was sticky. I mean, am I the one drinking the cup or are all of us taking turns to take a sip? He kept telling me to stay out of it because he was speaking to his "coworker," which doesn't even seem like a term he'd know how to use properly. Then he told me I could go to a different Dunkin' and get a new coffee there. Well, guess what? Now I and the other people with me will go to a different Dunkin', and his paycheck will suffer for it 😌. Additionally, as I was talking to my friend about it, he told me to step out because his coworker was trying to get the order and couldn't. Like, excuse me, you can't kick me out just because you don't like the subject of what I'm saying. He also gave my uncle a hard time because all my uncle said was to make the coffee hot, and he said that's just how it is, clearly not wanting to do his job. I hope the manager reads this review and realizes how important it is to teach your workers professionalism. Many people in my position would have stayed silent, so I'm sure this has happened to many others. I will never come to this Dunkin' again, especially since he told me I should go to another Dunkin'.
  • HM
    Heather Morrissey
    Aug 4, 2025
    1.0
    So dirty!!!!! nasty customer service
  • RA
    Richard Allan
    Aug 1, 2025
    1.0
    Placed a mobile order. Get here at 6am and no one’s even here. Website is literally going to be down for a couple days??? How do I get a refund??

Frequently Asked Questions About Dunkin'

What are the main products and specialties offered at this Dunkin' location in Wallkill, NY?

This Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea as their main specialties to satisfy your cravings any time of the day.

What are the operating hours for this Dunkin' in Wallkill, NY?

The location is generally open from 4 AM to 3 PM Monday through Wednesday, and later on Friday through Sunday with 24-hour service, but will reopen on December 4, 2025, with possible schedule updates.