Dunkin'

Reviews

• SD

  Sem D

  Feb 13, 2026
  4.0
  Major improvement from renovations. CLEAN from its previous state. Staff are young but need to learn to be customer attentive and more respectful in language, demeanor, and speech. But they are young kids learning, but overall love their energetic youth never the less. Always good to seat and drink coffee
• MM

  Matthew Muller

  Jan 2, 2026
  1.0
  White lady, manager I think (wasn’t wearing a hat). Bad attitude, threw bag in my face when she realized she did my order wrong.
• VV

  Valerie

  Sep 3, 2025
  1.0
  Somebody needs to be trained on how to make an frozen coffee. They are disgusting.
• RC

  Rene Cid

  May 2, 2025
  2.0
  The food is okay, but ordering drinks has consistently been a hassle. I haven’t ordered inside the store yet, so maybe the experience is different there—but the drive-thru, especially during the morning shift, needs serious improvement. Even when I order something simple with specific add-ons, the drinks almost never come out right. It feels like the staff might need more training, or maybe it’s an issue with how Dunkin' corporate structures the training process. For example, when I order almond milk, I expect only almond milk—not dairy milk on top of it. And if you're using powdered ingredients like matcha, it absolutely needs to be whisked properly. Both of my drinks had undissolved powder—my first sip was literally just a mouthful of matcha powder. That’s not acceptable. I’ve worked in places like this before, so I understand the pressure. This isn’t meant to blame any one employee, but rather point out that the training, management, or corporate procedures clearly need to improve. Customers deserve consistency and accuracy, especially with customizations. That’s all—just some honest feedback in hopes of a better experience next time.

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