Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 405 Commerce Drive in Victor is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,063 reviews
5 stars
711
4 stars
224
3 stars
65
2 stars
28
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries for being delicious and fresh, with many highlighting the generous portions.
Service Speed
There were multiple complaints about slow service and long wait times for orders, particularly for pick-up.
Cleanliness
Feedback on cleanliness was mixed; while some noted clean dining areas, others reported unsanitary conditions.
Pricing
Many customers found the prices to be high, with some expressing sticker shock at the cost of their meals.
Customer Service
While some reviews highlighted friendly and helpful staff, others reported poor service and order mistakes.
- NCNate Chenenko3 days ago2.0Fifteen minutes to get a single burger with nothing on it? Really? Not doing this again.
- MSMichael SamodurovNov 5, 20254.0Great location! If you’ve had Five Guys before, you know what you’re getting and this location does not disappoint. It wasn’t very busy when we stopped in. The food was perfect, the bathrooms and dining area were clean. The employees were friendly. The double cheeseburger is a classic. Perfectly seasoned patties with melty cheese. With everything on it, it’s perfect. The fries have a delightful saltiness and are a little fluffier than other fast food fries. Always the perfect place to grab a burger with a friend and just enjoy a quick meal together. I always know what to expect and I love it.
- DMDarcie MorganOct 28, 20251.0Third time this location has taken TRIPLE the estimated time for a pick up order. Today estimate was 9 min and it took 28. Might not be a big deal to some but after my third 14 hour shift, I really just wanted to get home and feed my kid. No apology of course.
- CPCharles ProfittOct 22, 20254.0It's a fast food joint that still makes your food fresh to order on an actual grill
- ECE CSep 22, 20255.0We Love 5 Guys, not only do they have the best cheeseburgers in Rochester they pack the bag full of fries and my kids love the Oreo Milkshakes. Went in a hour before close after the kids football game and the customer service was amazing. Super Friendly staff & clean restaurant.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Victor accept reservations?
No, Five Guys at 405 Commerce Drive in Victor does not accept reservations.
What are the operating hours for Five Guys Victor?
Five Guys in Victor is open daily from 11:00 AM to 10:00 PM for dine-in and delivery services.
What types of payment does Five Guys Victor accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys Victor offer delivery and pickup options?
Yes, Five Guys offers delivery during 11:00 AM to 9:30 PM every day and in-store pickup services.
How can I order Five Guys Victor's menu online?
You can order online via their website at https://order.fiveguys.com/location/five-guys-victor/menu or through the Five Guys mobile app available on iOS and Android.
Does Five Guys Victor have gluten-free options?
Yes, their sandwiches including burgers, hot dogs, and veggie sandwiches can be ordered without buns using wraps or bowls. Note that some condiments contain gluten and cross-contamination risks exist.
What special menu items or promotions are currently featured at Five Guys Victor?
The coffee milkshake is back for a limited time at Five Guys Victor. You can order it online via their menu page.
What nearby restaurants can I visit along with Five Guys at 405 Commerce Drive?
Nearby restaurants include Jersey Mike's Subs for sandwiches, Crumbl - Victor for desserts and cakes, Original Steve's Diner, Hokkaido Ramen House for Japanese cuisine, and Naan-Tastic for Indian dishes.
Are there other fast food options near Five Guys Victor?
Yes, you can find Chipotle Mexican Grill and Pi Craft Pizza nearby, offering Mexican and pizza options respectively for a variety of fast food choices.
What nearby services and shops are convenient to visit when going to Five Guys in Victor?
Nearby you can find AT&T Store for telecommunications, Dollar Tree for discounts and crafts, Sally Beauty and Ulta Beauty for cosmetics, as well as health shops like 95 Nutrition and general retail like GameStop.