Brand Certified
Five Guys
4.5(1072 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
405 Commerce Drive, Victor, NY
14564, United States
Certified by Five Guys • Mar 01, 2026
(585) 398-3031
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/405-commerce-drive
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 405 Commerce Drive in Victor is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.5
1,072 reviews
5 stars
717
4 stars
227
3 stars
65
2 stars
28
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries for being delicious and well-prepared, although some noted issues with sogginess and overcooking.
Service Speed
Many reviews highlighted slow service, particularly with order wait times and incorrect orders, leading to frustration among customers.
Cleanliness
Feedback on cleanliness was mixed; while some found the restaurant clean, others reported unsanitary conditions and dirty tables.
Pricing
Several customers commented on the high prices, with many feeling that the cost was not justified by the quality or portion sizes.
Customer Service
While some reviews praised friendly and accommodating staff, others reported rude service and issues with order accuracy.
- KJKaren JoslynFeb 6, 20264.0Fries were awesome as usual but the little cheeseburger I had was soggy at the bottom..
- AEAlisha M. EmmerichFeb 3, 20265.0Best big, juicy burger and the fries. Never disappointed!
- ENEmily NavaJan 22, 20265.0My fiance and I have always loved this place! We enjoy the diner style and big windows. The staff were especially accommodating today with our GF needs and the fries were perfect well-done. Always a great burger!
- NCNate ChenenkoJan 9, 20262.0Fifteen minutes to get a single burger with nothing on it? Really? Not doing this again.
- MSMichael SamodurovNov 5, 20254.0Great location! If you’ve had Five Guys before, you know what you’re getting and this location does not disappoint. It wasn’t very busy when we stopped in. The food was perfect, the bathrooms and dining area were clean. The employees were friendly. The double cheeseburger is a classic. Perfectly seasoned patties with melty cheese. With everything on it, it’s perfect. The fries have a delightful saltiness and are a little fluffier than other fast food fries. Always the perfect place to grab a burger with a friend and just enjoy a quick meal together. I always know what to expect and I love it.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Victor accept reservations?
No, Five Guys at 405 Commerce Drive in Victor does not accept reservations.
What are the operating hours for Five Guys Victor?
Five Guys in Victor is open daily from 11:00 AM to 10:00 PM for dine-in and delivery services.
What types of payment does Five Guys Victor accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys Victor offer delivery and pickup options?
Yes, Five Guys offers delivery during 11:00 AM to 9:30 PM every day and in-store pickup services.
How can I order Five Guys Victor's menu online?
You can order online via their website at https://order.fiveguys.com/location/five-guys-victor/menu or through the Five Guys mobile app available on iOS and Android.
Does Five Guys Victor have gluten-free options?
Yes, their sandwiches including burgers, hot dogs, and veggie sandwiches can be ordered without buns using wraps or bowls. Note that some condiments contain gluten and cross-contamination risks exist.
What special menu items or promotions are currently featured at Five Guys Victor?
The coffee milkshake is back for a limited time at Five Guys Victor. You can order it online via their menu page.
What nearby restaurants can I visit along with Five Guys at 405 Commerce Drive?
Nearby restaurants include Jersey Mike's Subs for sandwiches, Crumbl - Victor for desserts and cakes, Original Steve's Diner, Hokkaido Ramen House for Japanese cuisine, and Naan-Tastic for Indian dishes.
Are there other fast food options near Five Guys Victor?
Yes, you can find Chipotle Mexican Grill and Pi Craft Pizza nearby, offering Mexican and pizza options respectively for a variety of fast food choices.
What nearby services and shops are convenient to visit when going to Five Guys in Victor?
Nearby you can find AT&T Store for telecommunications, Dollar Tree for discounts and crafts, Sally Beauty and Ulta Beauty for cosmetics, as well as health shops like 95 Nutrition and general retail like GameStop.
Brand Certified Facts from Five Guys
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