Dunkin'

Reviews

• MM

  Marc McBain

  Sep 2, 2025
  1.0
  Because you can give 0. Didnt get to try the food. I was ignored by 3 staff members. No eye contact, no greeting, no one moment gestures nothing while i waited to order. So i walked away. They must not want my money thay bad.
• BR

  Bruce Robertson

  Aug 29, 2025
  1.0
  So I can only use my credit / debut card if I use your machine place my own order ( would probably have to cook it myself ) Cash only line ( can't except card ) How inconsiderate is this I'm old and enjoy interacting with person Taking my order not working you machine
• IY

  Inspire Yasir

  Aug 25, 2025
  1.0
  Very lazy staff very very lazy She will make one coffee in 10 mints omg
• SJ

  Shaun Jalbert

  Aug 20, 2025
  1.0
  I was waiting in drive thru for 4-5 minutes at the order screen, nobody spoke to me or said “hold on a sec” I then proceeded to go inside. I was able to immediately place my order at the counter and I asked the employee is anyone was working drive thru at the moment and she said “usually on weekends the drive thru is slammed it’s not a good time to go” it’s Wednesday and the drive thru was not slammed (smh) I then placed an order for a latte and an order of loaded hash browns. After maybe 2-3 mins I received my latte. I waited another 5 or so and asked for my loaded hash browns..the girl said “I don’t see an order for them..and I didn’t have a receipt because I didn’t ask for one initially. Then left the store completely dissatisfied, but the Cereal Milk Lattes are very tasty I must say. But the service at this location is awful. And they were not at all short staffed. I counted at least 10 employees. And it was 11am on a Weds so not even a busy time of day. If I could give negative stars I would. Smh.
• YD

  Yamuna Dasar

  Jul 3, 2025
  1.0
  We visited this Dunkin store with kids … we ordered from kiosk because the staff said so . Once our turn came to pick up they said the items are not available so told us to chose something different from available items. My kids didn’t like anything so we requested to cancel the order . Manager GOLDIE MAR refused to cancel that order and very arrogantly forced us to chose something else. She said she will not cancel the order and won’t give any refund. Such a bad customer service from her .. never experienced anything like this. She made us wait for 10 min straight just to tell that with her bad attitude. My kids felt uneasy because of the whole process. So unfair to do such things with customer. When you don’t have that food just stop taking orders for those. They just forced us to buy something we don’t wanted . Picture of receipt and order is attached.

Frequently Asked Questions About Dunkin'