Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
921 reviews
5 stars
407
4 stars
247
3 stars
131
2 stars
48
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Food Temperature
Many reviews mentioned receiving cold food, with several customers expressing dissatisfaction with the temperature of their meals.
Order Accuracy
Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration.
Staff Communication
Several reviews highlighted language barriers with staff, making it difficult for customers to communicate their needs.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms.
- GGGacha GamingNov 7, 20253.0This is my work local lunch place. I have been stopping here for lunch occasionally for years. I am not sure what has happened in the last month or so but the drive-thur service has strongly decreased.. Which is sad because I do like Wendy’s food, but my lunch time is very limited & may not be able to go back there.
- TCTim CherryNov 1, 20251.030 min wait
- HTHota TeOct 29, 20251.0I was expecting a simple fast breakfast. However my experience here was one for the books. The order came out wrong and even the coffee was cold. The manager had a terrible attitude, mostlikely dealing with her colleagues and attire issue from what I over heard. It shouldn't effect the customer service but it was very evident. Anyway just a heads up, management there needs some leadership training. It's starting to effect performance not just for me. I see the other reviews here. We need more customer care.
- BABrittany AnneOct 22, 20252.0The food is typically the same everywhere, but the lady at the drive-thru didn't speak English enough for me to ask if there was chicken in the Apple pecan salad. They changed the sign so it doesn't say it comes with chicken anymore so I wanted to make sure it still had chicken ( otherwise I would have to add it.) Then she had to get the manager to come on to answer a simple question of "does the salad have chicken on it?" because originally she was asking if I wanted to remove the chicken and I tried three or four times to ask her. It seems to be a trend to put people who can't speak English in customer service and I don't understand why this is happening. I understand everyone needs to make a living but at least give people jobs they can do
- DGDominic GeertgensOct 17, 20252.0Good food, however wait time for the drive way was about forty minutes. Not to mention my order was not completed, I was missing a drink and a burger. When I went in to get my missing items the cashier gave me attitude and said "ok, here". Not good service and the food is not really worth the trouble.
Frequently Asked Questions About Wendy's
Is Vestal Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Vestal, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Vestal, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (607) 798-7474.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Vestal Wendy’s serve breakfast?
Yes, this Wendy’s location in Vestal, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's on Vestal Parkway currently open?
Yes, Wendy's at 3737 Vestal Pkwy, Vestal, NY is open and committed to serving quality food every day.
What are the operating hours for the drive-through at Wendy's in Vestal?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's in Vestal serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's on Vestal Parkway?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Vestal for customer service or feedback?
You can call them directly at (607) 798-7474, contact Customer Care via their website, or participate in their Customer Satisfaction Survey.
Are there other fast food or food options near Wendy's on Vestal Parkway?
Yes, nearby options include Subway sandwich shop, Panda III Asian restaurant, Basha's Lebanese Grill, IHOP breakfast and brunch, Bao Bao Hibachi Sushi, and Pardon My Cheesesteak.
What nearby hotels can visitors use when dining at Wendy's in Vestal?
Nearby hotels include Courtyard by Marriott and Comfort Suites, convenient for those visiting or staying in the area.
What nearby services might help customers visiting Wendy's on Vestal Parkway?
Nearby services include Western Union for money transfers, UPS Alliance Shipping Partner for courier services, and the US Navy Recruiting Binghamton center.
Does Wendy's at Vestal Parkway offer dine-in, takeout, and drive-thru options?
Yes, this Wendy's offers dine-in, takeout, drive-thru, and delivery where available.