Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Vestal, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
254 reviews
5 stars
104
4 stars
38
3 stars
25
2 stars
15
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive staff, with many customers reporting negative interactions and poor service.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, particularly with coffee and food items.
Speed of Service
Many customers complained about slow service, especially in the drive-thru, with long wait times reported frequently.
Cleanliness and Maintenance
Some reviews noted cleanliness issues and outdated facilities, including a consistently out-of-order bathroom.
Product Quality
Several customers expressed dissatisfaction with the quality of food and drinks, mentioning watery coffee and stale items.
- ACAmanda Chambers4 days ago1.0I went to this Dunkin today 11/20 at 10:30am. The drive through was quick- that's the only positive part of this. I ordered a caramel macchiato. I know it's espresso. I think everyone knows it's espresso. I took a sip and it was so bitter.. I politely said "I think my coffee is burnt" and was quickly shunned by an employee with a disgruntled face for calling it "coffee". Ok thanks. It's still burnt. They said they would remake it and bring it out. My husband went in to get it so they wouldn't have to bring it out and walked in to 6 AMAZING employees talking negatively and loudly joking about the "coffee" being burnt. Forgive me, wonderful Dunkin employees for wanting a non bitter caramel macchiato- which I paid for. The employees are snarky with their remarks and should act responsible and respectable. Also, they might want to check who's standing at the counter before talking about customers. My remade caramel macchiato with ESPRESSO was good. Thank you. The staff needs new training on their behaviors.
- JRJalissa RameyOct 8, 20251.0Whoever is working in the drive-thru today October 8th, 2025 around 2:15 pm was very rude.. rushing me to order had a very nasty tone when I got the the window he was just staring at me giving me a dirty look… very disrespectful… 10/10 wouldn’t recommend.. tired to call to make a complaint but phones aren’t working…
- RBRyan BSep 21, 20255.0There's usually a line but it moves so fast 🏃♀️
- KPKaylee PSep 5, 20252.0lately it’s just been so terrible here, honestly stopped coming here and been going to the one further down the road a little past Walmart their service is faster the customer service is so much better, at least I know if my coffee doesn’t taste right they will fix it no problem.
- TTTSep 4, 20251.0When my family and I went though the drive threw around 640pm the lady was extremely rude. She need better manners then are drinks taste bad .when we were at the window she keep staring at us with a aggressive look.Who trains this lady with the short black hair. Why would anyone want to go back there. This need to be fixed.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Vestal, NY?
Dunkin' is open from 5:00 AM to 8:00 PM Monday to Wednesday, Friday to Sunday, and until 7:00 PM on Thursday in Vestal, NY.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' in Vestal provides delivery and curbside pickup services.
What breakfast and meal options are available at Dunkin' Vestal?
Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
How can I order ahead from Dunkin' in Vestal?
You can order ahead via the Dunkin' mobile app available on iOS and Android or through their online ordering site.
What special holiday drinks are currently offered at Dunkin' Vestal?
Enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Does the Dunkin' in Vestal have a drive-thru service?
Yes, the Dunkin' location in Vestal offers a drive-thru for convenient ordering and pickup.
Are there any nearby gas stations close to Dunkin' Vestal?
Yes, nearby gas stations include Mirabito, Manleys Mighty Mart, and Stop 'N' Gas, which can be convenient if you need to fuel up while grabbing your coffee.
What nearby food options are available around Dunkin' Vestal?
Nearby dining options include Vestal Bakery & Deli, Burger King, Pudgie’s Pizza, Vestal Diner, and Subway for a variety of meal choices before or after your Dunkin' visit.
Are there wellness or spa services near Dunkin' in Vestal?
Yes, there are several nearby wellness centers such as Body and Mind with La Nissa, WindyWoods Medical Bodywork and Massage, New Moon Wellness, Becalm, Blue Heron Massage, and Elements Massage and Wellness to relax after your visit.
Does Dunkin' in Vestal offer free Wi-Fi and accept credit or debit cards?
Yes, Dunkin' provides free Wi-Fi and accepts both credit and debit card payments for your convenience.