Dunkin'

3.5
277 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Vestal, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4005 Vestal Pkwy, Vestal, NY
13850, United States

Hours

Reviews

3.5
277 reviews
5 stars
118
4 stars
47
3 stars
35
2 stars
20
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Staff Attitude

Mixed feedback on staff attitude; while some employees were praised for being friendly and helpful, others were described as rude and unprofessional.

Food Quality

Inconsistent food quality, with reports of cold items, incorrect orders, and poor preparation.

Cleanliness and Maintenance

Concerns about cleanliness and maintenance, including dirty conditions and broken equipment affecting service.

Positive Experiences

Despite negative feedback, some customers had positive experiences with quick service and good coffee.
  • CG
    Codey Grimaldi
    Nov 16, 2025
    3.0
    Wrong times listed. They didnt open until 6am
  • AC
    ALEYAH CHAN
    Oct 30, 2025
    1.0
    Disgusting employee's there attitude is horrendous takes them 20mins to give you a box of donuts save your time and go else where
  • AA
    amira
    Oct 22, 2025
    1.0
    Terrible service waited in the drive-through line for 43 minutes. The only time the worker got on the speaker was to yell at me about me supposedly “ Honking” But it was other people in the drive-through trying to get out of the drive-through line because they were taking so long. After 43 minutes, I just decided to drive up to the window and they said they didn’t know. I was sitting there for that long even though I said hello multiple times and they told me to hold on. Food was cold and gross, and the customer service was even worse
  • WT
    William Torres
    Aug 18, 2025
    5.0
    Nice place to enjoy coffee
  • LH
    Lisa Hurd
    Aug 4, 2025
    3.0
    Impressed the employees can talk and work at the same time, some locations can't manage that. When someone orders something hot, it should be hot. My dunkin wrap was cold. Disgusting. Weirdos in the store. Strange pulling in and having to watch out for the dri e thru, just to park. No entrance near the parking in the back, must go all the way around to the front. Not handicap accessible

Frequently Asked Questions About Dunkin'

What are the regular business hours of Dunkin' in Vestal, NY?

Dunkin' in Vestal is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Vestal offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.