Chipotle Mexican Grill

3.4
1273 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Binghamton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4698 Vestal Pkwy E, Vestal, NY
13850, United States

Hours

Reviews

3.4
1,273 reviews
5 stars
500
4 stars
265
3 stars
102
2 stars
104
1 star
302

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is consistently reported as dirty, with overflowing trash, unclean tables, and unsanitary conditions in food preparation areas.

Service Quality

Customers frequently mention slow service, rude staff, and poor management, leading to a negative dining experience.

Order Accuracy

Many reviews highlight issues with incorrect orders, missing ingredients, and inadequate portion sizes, particularly for online orders.

Food Quality

While some customers enjoy the food when available, there are numerous complaints about blandness, cold items, and overall quality.

Staffing Issues

The location appears to be understaffed, leading to long wait times and a chaotic environment, especially during busy hours.
  • TM
    Tyler Morse
    Nov 9, 2025
    1.0
    Place is a disorganized mismanaged mess. I've been here twice and never again, there's garbage and stuff everywhere all over the floor where the customer can see I can't imagine what the back looks like. Seem to be short staffed I would assume because there isn't a proper manager. This has been my first experience with chipotle I hope other locations don't function like this because this place should be closed.
  • AS
    Abbie Sofia
    Nov 4, 2025
    1.0
    do NOT order on doordash! They’ll never make your order right. If you must, order in store, but don’t sit down - their dining room is also disgusting.
  • GP
    Ghosty Pony
    Nov 2, 2025
    2.0
    Went into this Chipotle over a week ago, but felt the need to add this. The restaurant had one of the massive 50+ gallon outdoor trash barrels brought inside next to the dine-in trash bins and was stacked with a full trash bag on top of another full trash bag (Over 100 gallons of trash) plus the trash bins I mentioned were so full it was crammed into and overflowing the bin chutes on both, with a mountain of just free trash sitting on top of them because guests had nowhere else to put it. Concerning about overall cleanliness. **UPDATE** Photo added November 5th, stopped by just to see if trash still is bad. While not AS bad, it is still worse than it should be.
  • NY
    Nick Yaeger
    Oct 31, 2025
    1.0
    This place should be investigated by the New York State Department of Health. It's disgusting. They are always out of food, the employees are rude, and the restaurant is never clean.
  • SW
    Shawn Wells
    Oct 24, 2025
    1.0
    This is the second time I've uber eats an order and they didnt put any meat(carne asada) in my bowl. Over priced and very disappointing when they charge almost 5 extra dollars for the carne asada so here I am with a veggie bowl again

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Binghamton serve?

Chipotle Binghamton serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill on Saturdays?

Chipotle is open from 10:45 AM to 11:00 PM every Saturday.