Business Details
About
Mexican Restaurant
Chipotle Binghamton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,282 reviews
5 stars
505
4 stars
265
3 stars
102
2 stars
105
1 star
305
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted severe cleanliness issues, including dirty tables, overflowing trash, and unsanitary food preparation areas.
Service Quality
Customers frequently reported slow service, long wait times, and staff being unhelpful or rude.
Order Accuracy
Many customers experienced issues with incorrect orders, missing ingredients, and inconsistent portion sizes.
Food Quality
Feedback indicated that food quality was often poor, with complaints about cold, stale, or improperly prepared items.
Staffing Issues
Several reviews mentioned that the location appeared understaffed, leading to disorganization and delays.
- LCLindsay Collins4 days ago5.0Came here to rave about Raven, she is such a sweetheart! I was here with 3 kids ordering so it was clearly a stressful task lol, but she was so patient and nice while cashing us out and again when I was clearing up our trash and trying to clean up the mess at our table. Great customer service, thanks again Raven.
- JJJolemite00Dec 28, 20255.0This location has improved a bunch. Super clean and attention to detail. Also team member assembled a tremendous burrito. Wrapped securely. Continue the good work #TeamVestal
- RMRyan MacdonaldDec 27, 20251.0Long line and they were so hurried that they messed up my order and forgot to add the chips
- JJJoseph JonesDec 12, 20251.0Me and my coworker both placed over the counter orders, and the curly haired lady rushed us. She got BOTH orders wrong. Adding the wrong ingredients on, It’s filthy in here. The cashier is eating chips. The tables in the lobby are all dirty. The drink area is dirty. The people in the back are on phones, and have EarPods in. NO ONE Has washed their hands yet. I could go on, but it’s not necessary. I don’t do negative food reviews, but this was exceptional. At least the curly haired lady washed her hands after sweeping. Yay!!!
- ABAlex BalchDec 12, 20251.0Worst experience I’ve had at a chipotle the lady taking the order rushed us through the line and put the wrong ingredients on my entree. When I told her I didn't want the items she put on she picked them off and continued to serve it to me. Horrible service and the food looks like it was sitting on the line for hours. On top of that no one is washing their hands! Sat in the restaurant for 20 minutes and only saw one person wash their hands before preparing food.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Binghamton serve?
Chipotle Binghamton serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill on Saturdays?
Chipotle is open from 10:45 AM to 11:00 PM every Saturday.
Does Chipotle Mexican Grill offer online ordering and delivery services?
Yes, Chipotle offers online orders and delivery, as well as in-store pickup options.
Where is Chipotle Mexican Grill located in Vestal?
It is located at 4698 Vestal Pkwy E, Broome, Vestal, NY 13850, USA.
How can I contact Chipotle Mexican Grill in Binghamton for inquiries?
You can reach them via phone at +1 607-797-2528 or email at ny.1869.Binghamton@chipotle.com.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle provides catering services and accepts credit cards as payment.
Which nearby restaurants can I visit along with Chipotle Mexican Grill?
Nearby restaurants include CoreLife Eatery (American), Ebishura Sushi, Moghul (Pan-Asian), The Halal Guys (Mediterranean), Red Chili (Pan-Asian), Jersey Mike's Subs, Five Guys (Burgers), and Subway.
Are there any nearby banks or credit unions close to Chipotle Mexican Grill?
Yes, Visions Federal Credit Union and Chase Bank are nearby, providing banking and ATM services.
What nearby places can I visit after dining at Chipotle Mexican Grill?
After dining, you might want to visit Insomnia Cookies for desserts, Cold Stone Creamery for ice cream, or relax at U Club Binghamton, a local landmark and university housing.
Does Chipotle Mexican Grill support any community values or sustainable practices?
Yes, Chipotle prioritizes 'Food with Integrity' by serving responsibly sourced, real food without artificial colors, flavors, or preservatives, supporting sustainable and humane farming practices.