At Wendy’s in Valley Stream, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Valley Stream, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Food Quality
Several customers reported issues with food quality, including cold, stale, or improperly prepared items.
Pricing
Customers expressed dissatisfaction with high prices compared to other locations, particularly for value items.
Cleanliness
There were complaints about unsanitary conditions, including hair found in food and unclean dining areas.
Wait Times
Many reviews noted excessively long wait times for orders, both in line and for food preparation.
ZR
z r
Oct 25, 2025
2.0
Bad service, rude
AA
Afrobride05
Sep 16, 2025
4.0
This Wendy's have Manhattan prices!!! The biggie bag which is usually $5 elsewhere is $7 and an extra 0.50 cents for the lemonade.
KS
Kevin Santana
Sep 2, 2025
1.0
Young spanish girl ignored my online order, she knew my order was the mobile order, i dont know if it was fueled by prejudice because i did not say much to her other than, "i ordered online"
she skipped my order for over 15 minutes
and when i went up to ask her, she rolled her eyes and continued getting toys for a kids order that ordered 1 minute ago.
she also stared at me blankly and silently, then the manager came up & started preparing it.
i confirmed with the manager that my order was sitting aside for 15-20 minutes since 12:32 pm and asked her to remake it, & I'm not sure if they did because the sandwiches are not warm at all. When i told the manager about my experience with the cashier, the manager had 2 different excuses ready to defend her behavior talking about she didnt know i was here, & that they need to do uber first. I'm like no She KNOWS i ordered online because she asked and i been standing around walking back and forth as she ignores my presence and i see her skipping my order. The manager starts sarcastically saying "I'm so sorry"
ridiculous service, you guys can literally get people SICK having food sitting out! get it together
i understand if they had a lot of orders and the food is going to take 25 minutes but SPITEFULLY leaving my food out for 20 minutes needs a secret shopper in there ASAP.
TS
The Symphony
Aug 14, 2025
1.0
Workers all seemed like they didn't want to be there, good was relatively fresh but took a while, just but the greatest experience at all.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Valley Stream, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Valley Stream, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (516) 872-5450.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Is the Wendy's at Green Acres Mall in Valley Stream currently open?
Yes! The Wendy's at 2046 Green Acres Mall in Valley Stream, NY is open and committed to serving quality food every day.
What are the operating hours of Wendy's in Valley Stream, NY?
Wendy's at Green Acres Mall is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does this Wendy's location offer delivery or takeout options?
Yes, Wendy's in Valley Stream offers both delivery and takeout services. Delivery availability can be checked via the Wendy's app or order.wendys.com by entering your address.
How can I contact Wendy's at Green Acres Mall for feedback or questions?
You can call Wendy's directly at (516) 872-5450, reach Customer Care via their Contact page, or complete the Wendy's Customer Satisfaction Survey using your receipt details.
What payment methods are accepted at Wendy's in Valley Stream?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I view Wendy's menu and nutritional information for this location?
Menu and nutrition details are available on Wendy's official website at menu.wendys.com, the mobile app, and in-restaurant posters, with assistance available from staff.
Are there any job openings at Wendy's in Valley Stream, NY?
To check current job opportunities, visit Wendy's Careers page, enter 'Valley Stream, NY', and search to find available positions at this location or nearby.
What nearby attractions can I visit when going to Wendy's at Green Acres Mall?
Nearby you can visit various shops such as Green Acres Jewelry, Victoria's Nails and Spa, and Lids, or enjoy desserts at TCBY and Haagen-Dazs located within the Green Acres Mall.
How can nearby places like Chase Bank or Tesla Supercharger be useful when visiting Wendy's at Green Acres Mall?
Visitors can conveniently use Chase Bank services or charge their Tesla vehicles at the nearby Tesla Supercharger while dining at Wendy's or shopping at Green Acres Mall.
Is Wendy's at Green Acres Mall a good spot for a casual meal after shopping?
Yes, Wendy's offers casual dining with fresh burgers and snacks, perfect for a break in your shopping trip at Green Acres Mall, which includes stores like Century 21 and Justice.