At Wendy’s in Valley Stream, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Valley Stream, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported slow service, rude staff, and poor customer service experiences.
Food Quality
While some customers enjoyed the food, many complained about unsanitary conditions, incorrect orders, and food that was not fresh.
Pricing Concerns
Several reviews mentioned high prices for menu items, particularly in comparison to other locations.
Cleanliness
There were complaints about cleanliness, including unsanitary food handling and dirty conditions.
JM
Joshua Mendoza
Jan 3, 2026
5.0
The redesign really made this place stand out a bit more. Service is solid, food is pretty good too. For a mall kiosk? 5 stars
RG
Ryan Gimenez
Nov 24, 2025
1.0
Good food but terrible service. $27 for 2 burgers and chicken tenders and couldn't give me an extra sauce for my burger without charging me . Since when is Wendy's this cheap with sauces ?
ZR
z r
Oct 25, 2025
2.0
Bad service, rude
AA
Afrobride05
Sep 16, 2025
4.0
This Wendy's have Manhattan prices!!! The biggie bag which is usually $5 elsewhere is $7 and an extra 0.50 cents for the lemonade.
KS
Kevin Santana
Sep 2, 2025
1.0
Young spanish girl ignored my online order, she knew my order was the mobile order, i dont know if it was fueled by prejudice because i did not say much to her other than, "i ordered online"
she skipped my order for over 15 minutes
and when i went up to ask her, she rolled her eyes and continued getting toys for a kids order that ordered 1 minute ago.
she also stared at me blankly and silently, then the manager came up & started preparing it.
i confirmed with the manager that my order was sitting aside for 15-20 minutes since 12:32 pm and asked her to remake it, & I'm not sure if they did because the sandwiches are not warm at all. When i told the manager about my experience with the cashier, the manager had 2 different excuses ready to defend her behavior talking about she didnt know i was here, & that they need to do uber first. I'm like no She KNOWS i ordered online because she asked and i been standing around walking back and forth as she ignores my presence and i see her skipping my order. The manager starts sarcastically saying "I'm so sorry"
ridiculous service, you guys can literally get people SICK having food sitting out! get it together
i understand if they had a lot of orders and the food is going to take 25 minutes but SPITEFULLY leaving my food out for 20 minutes needs a secret shopper in there ASAP.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at Green Acres Mall in Valley Stream currently open?
Yes! The Wendy's at 2046 Green Acres Mall in Valley Stream, NY is open and committed to serving quality food every day.
What are the operating hours of Wendy's in Valley Stream, NY?
Wendy's at Green Acres Mall is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does this Wendy's location offer delivery or takeout options?
Yes, Wendy's in Valley Stream offers both delivery and takeout services. Delivery availability can be checked via the Wendy's app or order.wendys.com by entering your address.
How can I contact Wendy's at Green Acres Mall for feedback or questions?
You can call Wendy's directly at (516) 872-5450, reach Customer Care via their Contact page, or complete the Wendy's Customer Satisfaction Survey using your receipt details.
What payment methods are accepted at Wendy's in Valley Stream?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I view Wendy's menu and nutritional information for this location?
Menu and nutrition details are available on Wendy's official website at menu.wendys.com, the mobile app, and in-restaurant posters, with assistance available from staff.
Are there any job openings at Wendy's in Valley Stream, NY?
To check current job opportunities, visit Wendy's Careers page, enter 'Valley Stream, NY', and search to find available positions at this location or nearby.
What nearby attractions can I visit when going to Wendy's at Green Acres Mall?
Nearby you can visit various shops such as Green Acres Jewelry, Victoria's Nails and Spa, and Lids, or enjoy desserts at TCBY and Haagen-Dazs located within the Green Acres Mall.
How can nearby places like Chase Bank or Tesla Supercharger be useful when visiting Wendy's at Green Acres Mall?
Visitors can conveniently use Chase Bank services or charge their Tesla vehicles at the nearby Tesla Supercharger while dining at Wendy's or shopping at Green Acres Mall.
Is Wendy's at Green Acres Mall a good spot for a casual meal after shopping?
Yes, Wendy's offers casual dining with fresh burgers and snacks, perfect for a break in your shopping trip at Green Acres Mall, which includes stores like Century 21 and Justice.