Subway

3.6
223 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Valley Stream Subway® Restaurant at 204 W Merrick Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
204 W Merrick Rd, Valley Stream, NY
11580, United States

Hours

Reviews

3.6
223 reviews
5 stars
94
4 stars
47
3 stars
22
2 stars
13
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers expressed disappointment with the food quality, citing skimpy portions and unsanitary conditions.

Cleanliness

Several reviews mentioned cleanliness issues, including sightings of pests and unclean food preparation areas.

Management Issues

Customers noted a lack of effective management, with complaints about staff behavior and service quality not being addressed.

Mixed Experiences

While some customers praised the service and food, the overall sentiment leaned towards dissatisfaction, indicating inconsistency in experiences.
  • CO
    Cesar Ortiz
    Oct 10, 2025
    1.0
    Nunca me ha gustado el servicio especialmente de este Subway pero es el que queda más inmediato de mi casa. Pero hoy tuve la pero de las experiencias, vi como salía una cucaracha cerca de donde está la comida y creo que hoy fue la última vez que lo visito
  • MB
    M brown
    Sep 27, 2025
    5.0
    The people that serve us were great especially the man
  • ST
    Saddaf Tasnim
    Aug 29, 2025
    1.0
    ⸻ I ordered a Veggie Delite and asked for the sauce on the side. The worker was kind and gave it to me correctly, but then the manager made fun of me in front of others. He said the sandwich had sauce both on the side and inside, even though it didn’t. The worker politely explained that she hadn’t put any sauce in the bread, but the manager still acted rude. It was uncomfortable and unprofessional. Customers should feel respected, not mocked, when they place a simple request.
  • RT
    R T
    Aug 28, 2025
    1.0
    I recently visited the Subway at Merrick Valley Stream, and I was very disappointed with my experience. The staff displayed a rude and unhelpful attitude, which became even more noticeable when they realized I was using a coupon. It felt like using a discount annoyed them, which is unacceptable for any customer. The food itself was also extremely disappointing. I ordered sandwiches with tuna and chicken, but they barely put any filling in them. I honestly felt like I was just eating bread, with almost no tuna or chicken at all. The portions were tiny, making the sandwiches feel incomplete and poorly prepared. The overall experience was frustrating. While the store wasn’t dirty, the inattentive service and lack of proper food preparation left a very negative impression. Subway is known for fresh ingredients and customizable sandwiches, but this location completely failed to meet those standards. I hope management addresses the staff’s behavior and ensures sandwiches are made properly. Customers deserve friendly service and properly prepared food, whether they use a coupon or not.
  • RR
    Roy Rob
    Aug 27, 2025
    5.0
    I get gr8 service as a regular. My only gripe is that im not able to see my choices.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 204 W Merrick Rd, Valley Stream?

The Subway is open Monday through Thursday and Saturday from 8:30 AM to 9:30 PM, Friday from 8:30 AM to 10 PM, and Sunday from 9 AM to 9:30 PM.

Does this Subway location offer delivery and in-store pickup?

Yes, this Subway offers both in-store pickup and delivery services.