Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Valley Stream Subway® Restaurant at 204 W Merrick Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently rude and unhelpful staff, with specific mentions of a male manager's poor attitude and dismissive behavior towards customers.
Food Quality
Many customers reported dissatisfaction with the food, citing issues such as skimpy portions, unappetizing sandwiches, and concerns about freshness.
Cleanliness
Several reviews mentioned unsanitary conditions, including sightings of pests and general cleanliness issues within the store.
Coupon Policy
Customers expressed frustration over the location's refusal to accept coupons, which is contrary to the practices of other Subway locations.
DC
Dana Castillo
Jan 29, 2026
1.0
Have purchased many subs here and when I went to use my points for a free sub they informed me they don’t participate in the promo. The app allowed the order to be placed and I was not notified until I arrived. So disappointed and frustrated by this location.
GO
Geminah obry
Jan 24, 2026
1.0
Didn’t honor my coupon (4th free sub) asked for my previous receipt of the last 3 times i ordered then threw away my sub
SB
Stephen Bellamy
Jan 9, 2026
4.0
Typical Subway experience
CJ
Cindy Jason
Dec 24, 2025
1.0
Should have read the reviews before coming here. The workers here are so rude and service is just plain terrible, more specifically the male manager is so rude! Not coming back.
KM
Kwame Mensah
Dec 10, 2025
1.0
I had a coupon for a free footlong and placed an online order. It was confirmed, but when I arrived the store said they never received it. I checked my email and saw it had been canceled. I placed a second order while standing in the store, and again it was confirmed but mysteriously not received. A few minutes later it was canceled as well, even though they were receiving other online orders. It was clear the staff were canceling my order because it was free. I ordered the same thing at another Subway location and had no issues. They have terrible customer service, they are liars, they wasted my time and just unprofessional.
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