Sonic Drive-In

3.9
4373 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Valley Stream, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 750 West Sunrise Highway for the ultimate SONIC experience!

Location

Sonic Drive-In
750 West Sunrise Highway, Valley Stream, NY
11581, United States

Hours

Reviews

3.9
4,373 reviews
5 stars
2,002
4 stars
1,077
3 stars
576
2 stars
236
1 star
482

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some enjoying the taste while others complained about cold or stale items.

Wait Times

Customers frequently mentioned long wait times for food, both in the drive-thru and when ordering at kiosks.

Staffing Issues

Several reviews indicated a need for more staff to handle customer volume effectively.
  • MT
    May TV
    Nov 19, 2025
    3.0
    This place tends to miss things in your order, so be sure to double check before you leave. Overall food quality is always hot, nothing too surprising.
  • MT
    Ms. T
    Nov 16, 2025
    5.0
    Good service. Friendly staff . ☺️
  • ES
    esh s
    Nov 11, 2025
    5.0
    Need more staff
  • EB
    Emery Barber (Pastor B)
    Oct 13, 2025
    5.0
    Sonic delicious. Sonic service. Thanks.
  • LM
    Lawrence Malchie
    Sep 19, 2025
    1.0
    I stood outside in the walk up kiosk, push the button and no one try to take my order. About 12 noon on a Friday September 19, 2025. I waited over five minutes. There were only two cars in the drive up kiosk so they were not busy. I eventually walk away.