Papa Johns Pizza

3.7
243 reviews
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Business Details

583 West Merrick Road, Valley Stream, NY
11580, United States
(516) 823-7272
https://locations.papajohns.com/united-states/ny/11580/valley-stream/583-west-merrick-road?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Valley Stream, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Valley Stream pizza for any occasion. Call us for pizza delivery in Valley Stream or stop by 583 West Merrick Road for carryout to order the best pizza in Valley Stream, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
583 West Merrick Road, Valley Stream, NY
11580, United States

Hours

Reviews

3.7
243 reviews
5 stars
121
4 stars
43
3 stars
21
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to customer dissatisfaction.

Food Quality

Several customers reported issues with food quality, including burnt pizzas, missing items, and contamination concerns.

Delivery Issues

Many customers experienced delays in delivery, receiving cold or incorrect orders, and poor communication regarding their orders.

Positive Experiences

Despite the negative feedback, some customers praised the taste of the pizza and the friendliness of certain staff members.

Cleanliness Concerns

There were alarming reports about unsanitary conditions, including food contamination and unclean workspaces.
  • AS
    Aniket Saini
    Nov 17, 2025
    5.0
    Good food
  • FE
    Florence Ede
    Oct 3, 2025
    1.0
    They stole my order. I ordered buy one get one free and only one was delivered. I called and the manager was very very rude and disrespectful. I regret that I’ve always bought pizza here for over two years now and only to have this horrible experience. He lied that it’s only for large orders when I proved to him that it was wrong that size 12 shows. Same buy one get one free… he put the phone off on me. When I called back he became very rude asking me to call uber that it’s not their store problem. Just imagine that… ?
  • RS
    Rajan Sangroha
    Oct 2, 2025
    5.0
    HarNaam Singh is very good person service is very good papa John is always good and good food good stuff and everything good
  • GG
    Ghostk
    Sep 27, 2025
    1.0
    I ordered two pizzas for dinner for myself, my wife, and my children from Papa John’s in this location. While my wife eating her slice, she found a one inch piece of hard broken plastic baked into the pizza dough. For the safety of your Kids don’t buy from this Store.
  • JC
    Juandy Castro
    Jun 29, 2025
    1.0
    Do not order or eat here. Ordered 2 pizzas and one of them had a piece of GLASS in it and had someone almost CHOKE ON THE GLASS. called and all they said was they would be another pizza over after they said they had no idea where the glass came from said no to it. Then they said the manager would call me the next day and it’s been a week and no call. So be aware of what your about to eat because they definitely don’t care
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Valley Stream, NY?

Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.

Can I order pizza for takeout from Papa Johns in Valley Stream?

Yes, takeout is available from 10:00 AM to 12:40 AM Monday through Thursday and Sunday, and until 1:40 AM on Friday and Saturday.