Dunkin'

3.6
461 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Valley Stream, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
207 W. Merrick Rd, Valley Stream, NY
11580, United States

Hours

Reviews

3.6
461 reviews
5 stars
196
4 stars
92
3 stars
59
2 stars
30
1 star
84

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and bugs in the food.

Customer Service

There are numerous complaints about rude and unprofessional staff, with some customers feeling ignored or disrespected.

Order Accuracy

Several customers reported issues with incorrect orders and stale food, indicating a lack of attention to detail.

Service Speed

Many reviews mentioned slow service, with long wait times for orders, particularly during busy hours.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
  • EA
    Esperanza Camila Avventura
    Dec 23, 2025
    1.0
    I ordered a cappuccino, like a typical tourist, and had to clean the table where I was going to sit. All the tables were covered in crumbs and ketchup stains. I pointed out that the tables were dirty and that I would clean the one I was going to sit at myself, but a customer shouldn't have to clean their own table. There were three employees, and even when a fourth arrived, none of them bothered to clean the tables. I decided not to order a muffin because the place didn't seem hygienic at all. Most of the employees were just loitering around and looking at their phones, giving the impression that they didn't care about the service at all.
  • AI
    Afiqul Islam
    Nov 27, 2025
    5.0
    Good 👍
  • AH
    Ahmed Hassan
    Nov 8, 2025
    1.0
    U don’t get what u ask for .
  • ED
    Easy Dispatch
    Oct 25, 2025
    1.0
    If you are a Muslim women who wear a head scarf and you have a problem talking to your guests with respect by not giving them a stinky face as if i am hitting on you or something then you probably should not be working over there. I am Muslim too. My family members also wear Hijab but NEVER are they nasty with other people because they feel more pious then everyone else. I own multiple businesses as well. If you worked for me i would have fired you the same day. No man wants to step into a place and feel like he is a sexual preditor because the overly pious or the girl who thinks everyone is hitting on her. Please we just want to get our coffee were not there to propose to you. Smfh
  • TM
    Timothy Mojica
    Oct 25, 2025
    2.0
    Fine if you are in the go or in the neighborhood and have no other options. But they tend to get orders wrong and aren’t very nice. Not my first option for breakfast but it’s Dunkin so you get what you pay for

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Valley Stream, NY?

Dunkin' in Valley Stream is open daily from 4:30 AM to 10:00 PM on weekdays and 5:00 AM to 10:00 PM on weekends.

Does Dunkin' in Valley Stream offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services to customers.