Chipotle Valley Stream is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While some customers enjoyed the fresh and tasty food, many reported issues with blandness, small portions, and even finding bugs in their meals.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times, particularly during busy hours.
Cleanliness Concerns
Several customers expressed dissatisfaction with the cleanliness of the restaurant, noting dirty tables, messy food areas, and unsanitary conditions.
Inconsistent Experience
Customers reported a wide range of experiences, from excellent service and food to terrible encounters, indicating a lack of consistency in quality and service.
Stock Availability
Many reviews mentioned that the restaurant frequently ran out of key ingredients, leading to disappointment among customers.
TG
Taneisha Grimes
Oct 29, 2025
5.0
Awesome staff, fresh food service with a smile
NT
nikita trisha
Oct 25, 2025
3.0
The food was very MID. I have seen people hype up their food but it was berg BLAND. Not sure
DR
Dora Maria Riconda
Oct 19, 2025
5.0
Food is really good and fresh
H_
Harush _shoes
Oct 16, 2025
5.0
Black lady with the red hair was completely disrespectful, ignored serving me, and said no when I asked for a water cup for my child. Nothing but politeness towards her. She handed THREE water cup for the customer before me. Crazy! Definitely will not be eating here again. Whole crew in the back knew she crazy.
AA
Ariel Ancer
Oct 4, 2025
1.0
Ordered the adult sized Quesadilla and received a kids meal that Is frankly ridiculous. The employees were rude and had no idea what they were doing. I’m beyond disappointed.. You need to retrain these employees
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Valley Stream?
It is located at 2034 Green Acres Mall, near JC Penney, in Valley Stream, NY 11581.
What are the operating hours for this Chipotle location?
It is open daily Monday through Sunday from 10:45 AM to 11:00 PM.
Does Chipotle Valley Stream offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle Valley Stream?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Valley Stream specialize in?
They specialize in customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
Is Chipotle Valley Stream friendly to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Can I earn rewards or get exclusive offers at Chipotle Valley Stream?
Yes, by signing up for Chipotle Rewards, you can earn points and receive exclusive offers and free food.
What other places are near Chipotle at Green Acres Mall?
Nearby places include Nails 2000 (a nail and beauty salon), South Shore Opticians (eyewear and optician), and Panera Bread (a cafe and bakery).
How can nearby stores like JCPenney and H&M complement a visit to Chipotle Valley Stream?
After dining at Chipotle, you can conveniently shop for clothing and department store items at JCPenney and H&M, both located nearby inside Green Acres Mall.
What are some nearby food options around Chipotle Valley Stream besides Mexican cuisine?
Nearby food options include Panera Bread for cafe and bakery items, Chicken Now for fast food chicken, and Art of Wings x Bubbleology Halal for halal and burger restaurants.