Dunkin'

3.8
310 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Valatie, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3366 Rt 9H, Valatie, NY
12184, United States

Hours

Reviews

3.8
310 reviews
5 stars
138
4 stars
75
3 stars
38
2 stars
22
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor attitudes and lack of professionalism.

Order Accuracy

Frequent complaints about incorrect orders and items missing from orders, leading to customer dissatisfaction.

Speed of Service

Customers experienced long wait times, both in-store and at the drive-thru, with some noting that the staff seemed overwhelmed.

Product Quality

Mixed reviews on food and drink quality, with some customers enjoying fresh items while others received stale or incorrect products.

Staff Friendliness

A few employees were praised for their friendliness and helpfulness, but overall, many reviews highlighted a lack of engagement from the staff.
  • SA
    Stina A.
    Oct 26, 2025
    1.0
    Girl in drive through window, with neck tattoo of birds, has a terrible attitude. I questioned $13 and change for a coffee and bagel. She was wrong. I asked for a receipt and she said she was giving me one with attitude. Walked away from window and I had to knock on the window because my order was wrong. I mentioned she should always check the bill. She says she pays all her bills herself. My point was to check my bill for it being $13 plus for 2 items. Her attitude needs a check.
  • MM
    Mohammed Miah
    Oct 14, 2025
    1.0
    During our visit to this location on the way to Lake George for breakfast, we ordered 4 egg and cheese on croissants, 1 plain croissant with cream, and 5 coffees. Unfortunately, we did not receive a greeting at the door or a thank you. The employee, who was wearing a face mask, appeared disinterested. We requested to eat inside, but our orders were ready without our knowledge. We had to go back to the front to find out that our food was ready, but it was packaged for takeout. When we asked the girl which item was the plain croissant, she told us to search for it ourselves and suggested that we were impolite for asking.
  • OH
    Olivia Hanson
    Oct 3, 2025
    1.0
    I used to come here all the time but the workers just got lazier and lazier to where I rather drive to Hudson or loves to get a better service and quality in my food/drinks. My order everytime is a frozen mocha coffee WITH whip cream… doesn’t get whip cream and has to ask plus they are to lazy to bother adding mocha or even the mocha swirl that I’m given at any other dunkin. The only decent and good attitude worker is the older women i recognize from Walmart. Props to her for dealing with all the lazy 20 year olds in there.
  • SS
    Savannah Seiger
    Sep 9, 2025
    1.0
    short curly brown hair female, threw hash browns at me after waiting for 30 minutes. said she wanted to throw my order at me. I simply asked if they were handed to the wrong person and she tried to start an argument. said she didn't even want to do my order anymore. this girl needs to be fired.
  • AP
    A Perez
    Jul 22, 2025
    1.0
    II post this review while I wait on line in store. Longest wait I’ve had in any Dunkin in my life. And I’m old. And they’re not understaffed. I counted 7 people behind that counter.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Valatie, NY?

Dunkin' in Valatie, NY is open from 5:00 AM to 8:00 PM every day of the week.

Does Dunkin' in Valatie offer delivery and pickup services?

Yes, this location provides both delivery and curbside pickup services during its operating hours.