Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Vails Gate, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Vails Gate, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
795 reviews
5 stars
239
4 stars
164
3 stars
127
2 stars
84
1 star
181
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with the freshness and quality.
Staff Attitude
Several customers noted that staff members displayed a lack of professionalism and a negative attitude towards customers.
Cleanliness
While some customers appreciated the cleanliness of the establishment, others reported unsanitary conditions and poor food handling.
Management Issues
Multiple reviews suggested a need for better management and staff training to improve overall service and customer experience.
- DMd mNov 4, 20252.0Prices keep getting higher and food keeps getting worse. Probably my last time at what used to be my favorite fast food restaurant.
- YYYenaNov 4, 20251.0Worst customer service ever!! Manger has no clue what she’s doing or how to treat customers
- JVJunior ValverdeNov 3, 20251.0They have messed up my orders a lot of times and when i asked for a two sauces they gave me one like that.
- P2P 25UOct 19, 20255.0I’m passing through town, was hungry, saw this restaurant, so I popped in for dinner. Good choice! The staff were super nice and the food was very tasty and came up quick. They fed me good and got me right back on my way with a smile on my face!
- CPChris PuglisiOct 17, 20251.0I waited 30 minutes for just a cup just to find out that there was no ice, all of the soda from the machine was warm and not carbonated. This was the worst experience I have had at wendy’s.
Frequently Asked Questions About Wendy's
Is Old Temple #3 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Vails Gate, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Vails Gate, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (845) 562-7474.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Old Temple #3 Wendy’s serve breakfast?
Yes, this Wendy’s location in Vails Gate, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Vails Gate, NY?
The drive-through is open daily from 7:00 AM to 2:00 AM.
Does Wendy's in Vails Gate, NY offer breakfast?
Yes, this location serves breakfast with a selection of combos, sandwiches, coffee, and sides.
Is Wendy's in Vails Gate, NY currently open?
Yes, Wendy's Vails Gate is open and serving customers.
How can I find out if Wendy's delivery is available near me?
Use the Wendy's app or visit order.wendys.com and enter your delivery address to check delivery availability.
What payment options does Wendy's in Vails Gate accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What kind of meals does Wendy's in Vails Gate serve?
They serve breakfast, lunch, and dinner.
Are there any banking services near Wendy's in Vails Gate?
Yes, nearby banks include Bank of America Financial Center, Citizens, Bank of America, and KeyBank which customers can visit before or after dining.
Can I find car maintenance services close to Wendy's in Vails Gate?
Yes, nearby options include Vails Gate Tire & Auto, Jiffy Lube, Valvoline Instant Oil Change, Mavis Discount Tire, and O'Reilly Auto Parts for your automotive needs.
What other fast food or dining options are nearby Wendy's in Vails Gate?
Domino’s Pizza is nearby providing additional fast food choices for customers in the area.
Where can I do other errands near Wendy's in Vails Gate?
Nearby you can find the US Post Office, Walgreens pharmacy, and Western Union money transfer services for convenient errands during your visit.