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Dunkin'

4.1
(360 reviews)

Business Details

1002 Route 94, Vails Gate, NY
12584, United States
(845) 562-2171
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Vails Gate, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1002 Route 94, Vails Gate, NY
12584, United States

Hours

Reviews

4.1
360 reviews
5 stars
183
4 stars
91
3 stars
46
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and attentive, although some reported instances of rudeness.

Order Accuracy

There were multiple complaints about incorrect orders and issues with food quality, including stale items and wrong drink preparations.

Cleanliness and Maintenance

Feedback indicated concerns about cleanliness in the store and issues with equipment, such as non-functioning hand dryers.

Product Availability

Several customers noted that items were frequently out of stock, particularly later in the day.

Overall Experience

While some customers enjoyed their visits and the food, others expressed disappointment with service and product quality, suggesting inconsistency.
  • MR
    MA RI
    3 days ago
    1.0
    The staff is unfriendly.while ordering a drink never once the cashier provided me with the full answer to my questions about the drink.poor service.
  • JP
    Jill P
    Jan 17, 2026
    1.0
    I have been told 6 times in the past month that they are out of ice coffee. Even at 5:30pm
  • WM
    willow Moon
    Dec 11, 2025
    5.0
    Fabby ,Gab and Dahlia are all great. The whole staff is amazing. I love this dunkin more then any other.
  • GM
    Guy M
    Nov 12, 2025
    5.0
    It's a Dunkin...
  • JM
    John Moroney
    Nov 6, 2025
    1.0
    Ordered unsweetened frozen coffee and was handed a sweetened coffee. Returned the coffee but they didn’t return my money.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Hours of operation
  • Phone number
  • Official website
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