When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Utica N. Genesee St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported long wait times for food, poor service, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about overcooked items, missing components, and unsatisfactory flavors.
Staff Friendliness
Several reviews highlighted friendly staff interactions, particularly with the manager, despite the overall service issues.
Cleanliness
Multiple customers noted that the restaurant was dirty and unsanitary, impacting their dining experience.
TB
Tiffany Brown
2 days ago
1.0
Just got off the phone with the manager to for them to explain why are dried up old price of French fries and corn is in my order why couldn’t they pick out my corn from the bowl instead of giving me the stuff they should be cleaning out regularly. Manger was less than helpful and didn’t care at all. Usually this place is good but the with the staff today on this morning shift is not giving them a good look.
TJ
Tim Gofmanas Jr
Dec 12, 2025
5.0
Employees were super friendly along with the Store manager Tim .. Get yourself some great wings !!!
MS
Merima Smajic
Dec 9, 2025
5.0
Manager was great and all the workers are awesome too!
JV
Jhostin Vasquez
Dec 9, 2025
3.0
Food takes forever to be ready. if you order online you kinda get screwed. Had the chicken sandwich and the bun was HARD like old piece of dehydrated bread. The boneless wings are good tho.
JM
J Miller
Dec 7, 2025
3.0
Late night munchies for college kids, food hot and bit over priced. Staff did a good job for the volume
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop at 90 N. Genesee St., Utica?
Wingstop Utica N. Genesee St. is open every day from 10:30 AM to midnight.
Does Wingstop Utica offer delivery services?
Yes, Wingstop Utica offers delivery including same-day and no-contact delivery options.
Can I order Wingstop online for pickup or delivery?
Yes, you can order online for carryout and delivery through their menu link: https://www.wingstop.com/location/wingstop-1500-utica-ny-13502/menu.
Is there a drive-through option available at Wingstop Utica?
No, the Wingstop at Utica does not have a drive-through; it is closed every day.
What type of food does Wingstop Utica specialize in?
Wingstop specializes in customizable chicken wings with over 11 iconic flavors, including classic and boneless wings, tenders, and signature sides like hand-cut fries and Cajun Fried Corn.
Which payment methods are accepted at Wingstop in Utica?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
What are some nearby places to visit when dining at Wingstop Utica?
Nearby you can visit Tai Chi Bubble Tea for drinks, Hoopla! Frozen Yogurt for dessert, or Moe's Southwest Grill for more dining options.
Are there any nearby hotels for visitors coming to Wingstop in Utica?
Yes, nearby hotels include Fairfield Inn & Suites by Marriott, Fairfield by Marriott Inn & Suites Utica, and Home2 Suites by Hilton Utica, making it convenient for travelers.
What coffee shops are close to Wingstop Utica for a post-meal beverage?
You can find Starbucks and Dunkin' nearby for coffee or a quick snack after your Wingstop meal.
How can nearby entertainment venues complement a visit to Wingstop?
After enjoying your meal at Wingstop, you might visit Bogie Night Club for dancing and drinks or Babe's at Harbor Point for a bar and grill experience.