Wingstop

3.8
543 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Utica N. Genesee St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
90 N. Genesee St., Utica, NY
13502, United States

Hours

Reviews

3.8
543 reviews
5 stars
270
4 stars
99
3 stars
43
2 stars
32
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food, poor service, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about overcooked items, missing components, and unsatisfactory flavors.

Staff Friendliness

Several reviews highlighted friendly staff interactions, particularly with the manager, despite the overall service issues.

Cleanliness

Multiple customers noted that the restaurant was dirty and unsanitary, impacting their dining experience.
  • TB
    Tiffany Brown
    2 days ago
    1.0
    Just got off the phone with the manager to for them to explain why are dried up old price of French fries and corn is in my order why couldn’t they pick out my corn from the bowl instead of giving me the stuff they should be cleaning out regularly. Manger was less than helpful and didn’t care at all. Usually this place is good but the with the staff today on this morning shift is not giving them a good look.
  • TJ
    Tim Gofmanas Jr
    Dec 12, 2025
    5.0
    Employees were super friendly along with the Store manager Tim .. Get yourself some great wings !!!
  • MS
    Merima Smajic
    Dec 9, 2025
    5.0
    Manager was great and all the workers are awesome too!
  • JV
    Jhostin Vasquez
    Dec 9, 2025
    3.0
    Food takes forever to be ready. if you order online you kinda get screwed. Had the chicken sandwich and the bun was HARD like old piece of dehydrated bread. The boneless wings are good tho.
  • JM
    J Miller
    Dec 7, 2025
    3.0
    Late night munchies for college kids, food hot and bit over priced. Staff did a good job for the volume

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.