Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,229 reviews
5 stars
403
4 stars
245
3 stars
190
2 stars
114
1 star
277
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for food.
Food Quality
Many reviews highlighted issues with cold or incorrect food orders, with some customers experiencing food poisoning.
Cleanliness
The restaurant was frequently described as dirty, with unclean dining areas and poor hygiene practices noted.
Customer Service
Numerous reviews mentioned rude or unhelpful staff, with complaints about poor communication and lack of professionalism.
Order Accuracy
A significant number of customers reported receiving incorrect orders or missing items.
- JPJoyce PacielloNov 14, 20251.0Went to stop for some fast food. 8 people working and no service at all. Was in line for 10 minutes. Tried the drive thru was told not working to come inside to order. Drive thru must of been working because the next car in thru got to place thier order. Frustrating very frustrating.
- JVJames VanceNov 8, 20251.0I ordered 50 nuggets and it’s taking them over 20 minutes to get my 50 nuggets
- TGteddy girlNov 3, 20251.0If you are the boss reading this, you should be ashamed of having this staff at your place. DO NOT ACCEPT ORDERS from this restaurant! I was made to wait 30 minutes for an order, only to be told that someone else already picked it up. This is a complete waste of my time. On top of that, the staff lied to Uber and reported that I picked up the order but didn’t deliver it. Their behavior is rude, unprofessional, and completely unacceptable. Absolute nightmare!!! Avoid this place at all costs!
- SKSuzan KNov 3, 20251.0Extremely slowly and I have to wait for half hour even restaurant has no customers but me. Staffs are slow and rude. Talking and doing nothing.
- TZTracy ZwiereckiOct 26, 20251.0This place is the absolute worst the last 3 times the food takes forever the workers are to busy screwing around to do their job correctly food cold never rite place is dirty drink machine rarely has the drinks you want it's clear to say we're done with this location.
Frequently Asked Questions About Wendy's
Is 594 Utica Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Utica, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Utica, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 724-8355.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 594 Utica Wendy’s serve breakfast?
Yes, this Wendy’s location in Utica, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Utica?
The drive-thru is open daily from 9:00 AM to 1:00 AM.
Is the Wendy's at 175 N. Genessee Street in Utica currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Can I order Wendy's for delivery near Utica, NY?
Yes, delivery is available through the Wendy's app or at order.wendys.com by entering your delivery address.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Utica?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's in Utica with questions or feedback?
You can contact the Customer Care team via live chat on the Wendy's Contact page or call (315) 724-8355 directly.
Where is Wendy's located in Utica, NY?
Wendy's is located at 175 N. Genessee Street, Utica, NY 13502.
Are there hotels near Wendy's in Utica where I can stay?
Yes, nearby hotels include Hampton Inn Utica, Best Western Gateway Adirondack Inn, Motel 6, and Days Inn by Wyndham Utica.
What other fast food restaurants are near Wendy's Utica?
Nearby fast food options include McDonald's, Subway, Denny's, and KFC, offering variety for customers looking to explore other menus.
Are there any fitness or recreational facilities near Wendy's in Utica?
JP3 Performance Studio, a boot camp and dance school gym, is close by for fitness enthusiasts visiting Wendy's.