Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Waited 20 min in drive thru for cold food- no spoon for chili or napkins. They gave my food to another car and then went and got it from them and gave it to me…absolutely unacceptable. I literally just wasted $40 on this crappy food.
TG
Tanya Griffith
5 days ago
1.0
Horrible customer service if you feel like eating at this Wendy’s, you might as well sit down watch a movie get your kids ready for bed and then come back and get your food
DH
Dustin Humphrey
Feb 23, 2026
1.0
The fatigue was real. I could have walked to dennys for a lumberjack slam. Walk back before patty mayonnaise and the mop head gang could get a 10 piece ready.
ZR
Zack Robillard
Feb 21, 2026
1.0
On ces fait mal traité par la madame
RB
Robert Beames
Jan 27, 2026
1.0
Ordered from here many times depending on what day you go depends on the service quite frequently with my deliveries either they take two hours or just don’t show up at all when I order from the location there seems to be quite a few arguments going on in the kitchen. Maybe that’s why my orders aren’t always complete. Definitely seems to be a staffing issue. The food is hit or miss not sure how they accomplish it, but I’ve had it where mayo and ketchup is coating the outside of my burger.
What are the drive-thru hours at Wendy's in Utica?
The drive-thru is open daily from 9:00 AM to 1:00 AM.
Is the Wendy's at 175 N. Genessee Street in Utica currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Can I order Wendy's for delivery near Utica, NY?
Yes, delivery is available through the Wendy's app or at order.wendys.com by entering your delivery address.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Utica?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's in Utica with questions or feedback?
You can contact the Customer Care team via live chat on the Wendy's Contact page or call (315) 724-8355 directly.
Where is Wendy's located in Utica, NY?
Wendy's is located at 175 N. Genessee Street, Utica, NY 13502.
Are there hotels near Wendy's in Utica where I can stay?
Yes, nearby hotels include Hampton Inn Utica, Best Western Gateway Adirondack Inn, Motel 6, and Days Inn by Wyndham Utica.
What other fast food restaurants are near Wendy's Utica?
Nearby fast food options include McDonald's, Subway, Denny's, and KFC, offering variety for customers looking to explore other menus.
Are there any fitness or recreational facilities near Wendy's in Utica?
JP3 Performance Studio, a boot camp and dance school gym, is close by for fitness enthusiasts visiting Wendy's.
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