Taco Bell

3.8
1008 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 136 North Genesee Street in Utica. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
136 North Genesee Street, Utica, NY
13502, United States

Hours

Reviews

3.8
1,008 reviews
5 stars
443
4 stars
235
3 stars
162
2 stars
60
1 star
108

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and impatience.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others received poorly made or cold food.

Speed of Service

While some reviews highlighted fast service, others mentioned long wait times and slow order fulfillment.

Overall Experience

Overall satisfaction was mixed, with some customers expressing loyalty and enjoyment, while others vowed to avoid the location due to repeated issues.
  • MW
    Mieya Wile
    Oct 26, 2025
    2.0
    Its fast food so you get what you get basically. some days you will get an employee that actually just does there job but mostly the food is made like its an inconvenience to them.
  • CJ
    cassey ann javellana
    Oct 10, 2025
    1.0
    the serving is just not it. flattest burrito, no rice in my burrito, just few stuffs and a very light chicken got this order from drive thru today, around 7:30-8:00 in the evening. cashier didnt inform me that there was no rice in my burrito before he gave me the order. last picture is the photo reference of a”tacobell chicken burrito” how it should be
  • RG
    Roosvelt Guerrero
    Aug 30, 2025
    5.0
    Excellent
  • JC
    Jason Christensen
    Aug 22, 2025
    5.0
    I have been to Taco Bell hundreds of times, all across the country. I don't know if this is the usual experience. But I just left there. The food was all there. It was all perfect and quick and ready. It was unbelievable. The best meal and experience I have ever had at any taco bell. Please for the people of earth keep doing the Lord's work. Thank you. I hope the people of Utica appreciate you. I know I do.
  • ZB
    Zaynab Be
    Aug 11, 2025
    1.0
    afternoon shift is the worst shift ever i went there twice in a this week at 8-9pm and they messed up every single order please fire whoever is making all these orders

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 136 North Genesee Street, Utica?

Taco Bell's drive-through is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 3:00 AM on Friday and Saturday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or through the mobile app for pickup or delivery.