Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,415 reviews
5 stars
403
4 stars
273
3 stars
226
2 stars
150
1 star
363
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for food, often exceeding 30 minutes, with many expressing frustration over the slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and cold food, leading to significant dissatisfaction among customers.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness, contributing to a negative dining experience.
Food Quality
Many reviews criticized the quality of the food, mentioning cold, stale, or improperly prepared items.
- JWjackson Whiter4 days ago5.0The fastest McDonald's I have been in to in years! Friendly staff
- SPShari PaulsonDec 29, 20251.0Go to McDonald's & registers are down, so have to order through kiosk. 5 breakfast sandwiches, 2 hashbrowns, & a coffee . Got 3 sandwiches, 1 hashbrown & no coffee. Said they ran out of sausage...& coffee pot isn't working. Used my card to order . 27.00 . The girl says I can't get a refund for what I didn't get ?? What kind of establishment are they running there?. Not to mention, I had to wait 25 minutes for this bullshit of cold food !!! I will definitely get word out !!! Never again !!!
- EPErica PostalDec 22, 20252.0My son miss food and he was sick and I got 2 pieces in stead of 6 miss my son drink and food was throw on bag I used wrk at McDonald this was my store it’s ridiculous how o call they didn’t do shit
- SMScott MacDec 20, 20253.0Extremely slow to prepare a mobile order. One bathroom was out of order so both men and women were sharing the men's. Burger and one order of fries was good, but the other fries and the nuggets were not hot.
- AAAlucard_BGDec 12, 20251.0Drove 20 min out of the way and got off 90 to go to this McDonald’s, pulled up at 1030, they said they are closed. Turned away every customer that pulled up. Doesn’t get much worse than that. Just awful.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in service at McDonald's Utica location?
McDonald's Utica is open 24 hours every day for dine-in service.
During what hours is the delivery service available at this McDonald's?
Delivery service is available from 6:00 AM to 10:30 PM on Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Is the drive-through at McDonald's Utica open all day?
Yes, the drive-through operates 24 hours a day, 7 days a week.
What online options are available to place orders at this McDonald's?
You can order online via the McDonald's App, the delivery URL, or through the provided quick link for mobile ordering.
Which payment methods are accepted at McDonald's Utica?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer for customer convenience?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can customers use curbside pickup or no-contact delivery at this location?
Yes, curbside pickup and no-contact delivery are both available services at this McDonald's.
Are there any nearby hotels where visitors can stay when visiting McDonald's Utica?
Yes, nearby hotels include Best Western Gateway Adirondack Inn, Hampton Inn Utica, Motel 6, Days Inn by Wyndham Utica, Home2 Suites by Hilton Utica, Holiday Inn Express & Suites Utica, and Hampton by Hilton.
What are some nearby fast food options besides McDonald's in the Utica area?
Nearby fast food restaurants include Wendy's, Subway, KFC, and Taco Bell, offering a variety of dining options.
Are there any fitness or recreational spots near McDonald's Utica?
Yes, JP3 Performance Studio, a gym and dance school, is located nearby for fitness enthusiasts.