Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
816 reviews
5 stars
227
4 stars
142
3 stars
132
2 stars
70
1 star
245
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's filthy conditions, including dirty floors, unemptied garbage cans, and unsanitary food handling practices.
Service Quality
Customers consistently reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews mentioned cold, poorly prepared food, with complaints about items being undercooked or missing altogether.
Staff Attitude
Several customers noted rude and unprofessional behavior from employees, contributing to a negative dining experience.
Operational Issues
Frequent complaints about the restaurant not being open during posted hours and slow drive-thru service were common.
- AMAmm MMM2 days ago1.0DO NOT GO HERE!!!!! DANGEROUS and VIOLENT. Customers physically BLOCKED me, threatened and intimidated me from picking up my food from the counter due to my racial difference (Latina) while staff just watched from behind the counter. Environment not inclusive, not diverse and racially extremely tense. 3 customers screaming and swearing at me due to my skin color when I politely said "excuse me" to get mine and my kids' meals. The employees just watched and failed to help me and my two small children get their after school snack that we had already paid for. When I finally put myself in harm's way to get the food since no employees were willing to help, the other 3 customers continued screaming at me and threatening me. Then the employees behind the counter were giving me dirty looks and not helping me at all to get the rest of my order. I WILL NEVER BE BACK. TOO DANGEROUS. The lives of a mother and her small children are not worth it. I called the customer service line and although they promised me that the owner would call me back about the unsafe, prejudicial and hostile environment, I never received a call from the owner who apparently does not care.
- HFHo Lee fukNov 17, 20251.0They forgot my sauce and my one butter and I wait for 30 minutes before I got my food and they was a broken down chair
- IFIsaiah FancettNov 9, 20251.0Absolutely filthy inside and can't even get simple orders right. I was the only one there and they were just talking and on phones, took forever to get my food.
- IRI ROct 21, 20251.0Disgusting. Touching food after blowing their nose! No sanitation. DO NOT EAT HERE! Workers don’t care and neither does management.
- RJRhonda JonesOct 20, 20251.0Just went to order a sandwich and they have a new girl by herself working the counter and trying to prepare food while the manager and cook are outside passing a joint. Unreal!!! Is this the new advertisement for McDonald's? I'll be going out of my way to Burger King in North Utica.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Utica, NY?
McDonald's in Utica is open 24 hours a day every day except Wednesday and Thursday when hours are 7:00 AM to 9:30 PM and 7:00 AM to 11:00 PM respectively.
Does this McDonald's location offer drive-thru service and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru that operates 24 hours daily.
What delivery services are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food from their mobile app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's in Utica?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 1124 Mohawk St, Utica, NY 13503, USA.
What nearby restaurants are close to McDonald's at 1124 Mohawk St?
Nearby restaurants include No. 1 Chinese Restaurant, Little Caesars Pizza, Dunkin', and El buen gusto restaurante, which you might want to visit before or after dining at McDonald's.
Are there any nearby banks near McDonald's for convenient access to financial services?
Yes, nearby banks include KeyBank, First Niagara Bank, and Bank of America, making it easy to handle banking needs during your visit.
What nearby retail stores are located close to this McDonald's?
Nearby retail stores include Dollar General, Dollar Tree, Sally Beauty, DTLR, and Rainbow Shops, perfect for shopping before or after your meal.
Does McDonald's in Utica offer any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.