Jimmy John's

Reviews

• AA

  A

  Mar 5, 2026
  2.0
  Honestly this Jimmy John’s isn’t that great. I think they’re mainly still open bc the location is so good for all the office buildings. Orders will usually be wrong, service is slow. So just check your orders and give yourself plenty of time or order online. Or just go to the corner market next door or something etc (Typing this as I eat a pretty gross $10 sandwich that wasn’t what I ordered but they gave mine to another customer so I just had to take hers to get back to work on time)
• AE

  Austin Elliott

  Jul 16, 2023
  5.0
  Good Jimmy John’s location, just beware access is limited if coming by car. We stopped off of I90 thinking it would be a quick stop, it is most definitely within city limits with city parking.
• JP

  Joal Phillips

  Dec 17, 2022
  1.0
  I would give this third world dictator restaurant owner a zero, but I was concerned the algorithm would have just not recorded it as if I skipped not giving any star. While the food was fine, it wasn't at all what was presented on Uber. Evidently the big crispy roast beef sub sandwich is no longer selling. Not even with American cheese. My Uber points awarded me a free sandwich. But the Utica Boss and owner of this establishment waited til delivery at doorstep to call me telling me he can't delivery a free sandwich to my loved one in his motel room unless I paid for it. Seems to me that's his responsibility to contact Uber, NOT a customer to whom I was told from his employee on the phone that the order is all set and paid for. I don't mind paying for the item I ordered at full price without Uber reward being used, but the lack of communication between owner and Uber is pathetic, let alone the allowing me to believe the order was all set and paid for was just as pathetic. But the owner waiting to drive all the way to doorstep of my loved one to btch about extra money to his face THEN calling me to explain HE would suffer the loss of it was a freebie was unacceptable. That's his problem between the agreement of policies between him and Uber not dragging me an honest customer in the middle! Perhaps the real culprit is Uber and not the restaurant owner, I get it. But how will I ever know unless HE straightens this issue out with Uber. For until he does, it reflects in part on his establishment as much as Uber.
• HS

  Heather Snyder

  Aug 20, 2022
  4.0
  Clean and good service