Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 756 Horatio St in Utica is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for being delicious and fresh, though some noted issues with overcooked fries and inconsistent burger quality.
Pricing
Many reviews mentioned that the food is on the expensive side, with some customers feeling that the prices do not match the quality.
Service
While most customers appreciated the friendly and quick service, there were complaints about rude staff behavior and order inaccuracies.
Cleanliness
The restaurant was frequently described as clean, with well-maintained dining areas and restrooms.
Atmosphere
The atmosphere was noted to be lively but sometimes too loud, making conversation difficult.
SO
Sal O
Nov 5, 2025
5.0
Wow came up from Longisland how excited to see you there was a few of them up here in New York so I’ll definitely stop in. Check it out. It was pretty damn good. Still good thank you guys for working at every single one of the stores keep it the way it is
AO
Alex O'Hara
Oct 10, 2025
3.0
Found a very long hair (at least shoulder length) in my burger. It 100% isn't mine as my hair is 4 inches long. Tried calling but no answer. Wish i could get a refund.
AD
Amal Dervisevic
Sep 25, 2025
1.0
Ummmm where is my burger? Drove all the way back home to find no burger just bacon on my bacon burger.....
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Utica accept reservations?
Five Guys at 756 Horatio St in Utica does not accept reservations.
What are the operating hours for Five Guys Utica?
Five Guys Utica is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and how can I order?
Yes, Five Guys Utica offers delivery. You can order online at https://order.fiveguys.com/location/five-guys-utica/menu.
Are there mobile apps available for ordering at Five Guys Utica?
Yes, you can use the Five Guys app available on both the Apple App Store and Google Play to view the menu and place orders.
What types of meals does Five Guys Utica serve?
Five Guys Utica serves lunch and dinner every day.
What kind of payment methods does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys Utica family-friendly and accessible?
Yes, Five Guys Utica welcomes children, has a children's menu, wheelchair accessible entrances, seating, restrooms, and high chairs.
What are the specialties of Five Guys Utica?
The restaurant specializes in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, lettuces wraps, and grilled cheese.
What nearby places can I visit before or after dining at Five Guys Utica?
Nearby you can visit Riverside Mall for shopping, Planet Fitness for a workout, and the USPS for mailing services, all conveniently located near Five Guys Utica.
Is there a gaming store near Five Guys Utica?
Yes, GameStop and Riverside Center - GameStop are video game stores located close to Five Guys Utica, ideal for a convenient stop before or after your meal.
Where can I find fitness facilities near Five Guys Utica?
Planet Fitness has multiple locations nearby, providing convenient options for fitness enthusiasts dining at or visiting Five Guys Utica.