Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 756 Horatio St in Utica is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
950 reviews
5 stars
643
4 stars
192
3 stars
58
2 stars
21
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they are delicious and fresh, though some mentioned issues with overcooked fries and incorrect orders.
Service Issues
Several reviews highlighted poor service experiences, including long waits, rude staff, and unresponsive management.
Pricing Concerns
Many customers felt the prices were high for the portion sizes and quality, with some expressing dissatisfaction over perceived reductions in portion sizes.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported issues such as loud environments and unclean restrooms.
- KGKen Gotte5 days ago4.0Turn up the heat...
- RGRonald GarlDec 22, 20251.0Five guys is one of my go to since I travel a lot for work and this is the worst one I’ve ever been to. I’ve given it two shots. The food tasted off, and the Fry portions were not five guys portions. Almost 30$ wasted.
- JGJoshua GibsonDec 16, 20251.0What happened to five guys.. they being stingy on fries now? When did they start not doing the extra scoop anymore? Pretty high price to be cutting down on portions
- APAmanda PoollDec 6, 20251.0I’m so pissed, i have places to be and i tried leaving an order twice on two different phones and called no answer and website doesn’t work. Seems like you don’t want service.
- MMMikeNov 30, 20251.0Went in location today to order fries to go, was told they had no fries when clearly in the fryer baskets were French fries waiting to be cooked, but was told they were out a of fries and we're not going to cook any. I will not be returning to this location ever. If I could give less than a star I certainly would!! Secondly, it was 1:45 in the afternoon.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Utica accept reservations?
Five Guys at 756 Horatio St in Utica does not accept reservations.
What are the operating hours for Five Guys Utica?
Five Guys Utica is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and how can I order?
Yes, Five Guys Utica offers delivery. You can order online at https://order.fiveguys.com/location/five-guys-utica/menu.
Are there mobile apps available for ordering at Five Guys Utica?
Yes, you can use the Five Guys app available on both the Apple App Store and Google Play to view the menu and place orders.
What types of meals does Five Guys Utica serve?
Five Guys Utica serves lunch and dinner every day.
What kind of payment methods does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys Utica family-friendly and accessible?
Yes, Five Guys Utica welcomes children, has a children's menu, wheelchair accessible entrances, seating, restrooms, and high chairs.
What are the specialties of Five Guys Utica?
The restaurant specializes in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, lettuces wraps, and grilled cheese.
What nearby places can I visit before or after dining at Five Guys Utica?
Nearby you can visit Riverside Mall for shopping, Planet Fitness for a workout, and the USPS for mailing services, all conveniently located near Five Guys Utica.
Is there a gaming store near Five Guys Utica?
Yes, GameStop and Riverside Center - GameStop are video game stores located close to Five Guys Utica, ideal for a convenient stop before or after your meal.
Where can I find fitness facilities near Five Guys Utica?
Planet Fitness has multiple locations nearby, providing convenient options for fitness enthusiasts dining at or visiting Five Guys Utica.