Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Utica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
504 reviews
5 stars
266
4 stars
113
3 stars
59
2 stars
21
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from excellent and friendly to rude and inattentive.
Order Accuracy
There were numerous complaints about incorrect orders and long wait times, particularly in the drive-thru.
Cleanliness
Some customers noted cleanliness issues, particularly with napkins and overall store conditions.
Product Quality
While many enjoyed the coffee and food, there were several reports of poor quality drinks and food items.
- EJEdward DeCarr Jr.Dec 5, 20255.0We really like Schuyler St. Dunkin. Everyone is always nice to us and takes very good care of us. It is one of our go to Dunkin locations and we are from Ilion. Ilion and Schuyler St., Utica is our two main locations.
- CBcandy BennerNov 30, 20251.0I went to get a simple warmed crossiant with lite butter and I went to go use the napkins and they had a strong cigarette smell to them so the girl that is putting the napkins in the Bags must have smoked then came back in and started working behind the counter that is very disgusting and nasty and it completely turned my stomach I will also be calling corporate because no one was answering the phone so I could speak to a manager
- AWAndre WilliamsOct 15, 20255.0Clean, and friendly
- RARobert AlexanderOct 5, 20251.0Ordered a Chai latté. Disgusting.
- ACAnam CaraAug 8, 20252.0Worse store I ever purchased from. Person saw me waiting, finally asked if I'm ordering... then I continued to wait 15 more mins. I decided to just use my app to order, as a walk in. That order took 25 mins to receive. Only good thing was my group had the intention to "dine in" since it was our day off.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 31 Schuyler St, Utica, NY?
Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What are some of the seasonal drinks currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' to enjoy a quick grab-and-go experience?
You can order ahead using the Dunkin' mobile app for iOS or Android, or online via the provided order URLs.
What type of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Does this Dunkin' have a drive-thru and free Wi-Fi?
Yes, this Dunkin' location features a drive-thru and offers free Wi-Fi to customers.
Can I use debit and credit cards to pay at this Dunkin' Utica location?
Yes, both debit and credit cards are accepted forms of payment here.
What nearby places can I visit around Dunkin' at 31 Schuyler St?
Nearby places include the Boilermaker Family Reunion Area park for outdoor activities, Sculpture Space Inc. art gallery for arts and entertainment, and Ps TonySoe Oriental Market for grocery shopping.
How can nearby transit or services support my visit to Dunkin' in Utica?
Services like Imagine Limousine nearby can help with transportation, and automotive repair shops such as BMP Autoworx are available if needed, making your visit convenient and stress-free.
Are there other coffee shops near Dunkin' on Schuyler St?
Yes, there is another Dunkin' nearby, as well as several options for coffee and smoothie bars, providing caffeine options in the area.