Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Utica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent service, with some experiencing long wait times and rude staff, while others praised the friendly and efficient service.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and preparation mistakes, although some customers noted their orders were correct.
Cleanliness
Feedback on cleanliness was mixed; some customers appreciated the clean environment, while others reported unsanitary conditions.
Product Quality
While many customers enjoyed the coffee and food, there were complaints about the taste and quality of certain items, such as bitter drinks and improperly prepared food.
Overall Experience
The overall experience varied widely, with some customers expressing satisfaction and loyalty, while others vowed never to return due to poor service.
AW
Andre Williams
Oct 15, 2025
5.0
Clean, and friendly
RA
Robert Alexander
Oct 5, 2025
1.0
Ordered a Chai latté. Disgusting.
AC
Anam Cara
Aug 8, 2025
2.0
Worse store I ever purchased from. Person saw me waiting, finally asked if I'm ordering... then I continued to wait 15 more mins. I decided to just use my app to order, as a walk in. That order took 25 mins to receive. Only good thing was my group had the intention to "dine in" since it was our day off.
What are the operating hours of Dunkin' at 31 Schuyler St, Utica, NY?
Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What are some of the seasonal drinks currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' to enjoy a quick grab-and-go experience?
You can order ahead using the Dunkin' mobile app for iOS or Android, or online via the provided order URLs.
What type of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Does this Dunkin' have a drive-thru and free Wi-Fi?
Yes, this Dunkin' location features a drive-thru and offers free Wi-Fi to customers.
Can I use debit and credit cards to pay at this Dunkin' Utica location?
Yes, both debit and credit cards are accepted forms of payment here.
What nearby places can I visit around Dunkin' at 31 Schuyler St?
Nearby places include the Boilermaker Family Reunion Area park for outdoor activities, Sculpture Space Inc. art gallery for arts and entertainment, and Ps TonySoe Oriental Market for grocery shopping.
How can nearby transit or services support my visit to Dunkin' in Utica?
Services like Imagine Limousine nearby can help with transportation, and automotive repair shops such as BMP Autoworx are available if needed, making your visit convenient and stress-free.
Are there other coffee shops near Dunkin' on Schuyler St?
Yes, there is another Dunkin' nearby, as well as several options for coffee and smoothie bars, providing caffeine options in the area.