Brand Certified
Dunkin'
3.7(325 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1133 Mohawk St, Utica, NY
13501, United States
Certified by Dunkin' • Mar 01, 2026
(315) 724-7402
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Utica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
325 reviews
5 stars
154
4 stars
61
3 stars
32
2 stars
19
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and unprofessionalism from employees.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong sizes, leading to dissatisfaction.
Cleanliness
Several reviews highlighted poor cleanliness in the store and bathrooms, with some customers expressing concern over unsanitary conditions.
Product Quality
While some customers enjoyed their drinks and food, others complained about items being poorly made or not fresh.
- ZAZERMIN ALICFeb 21, 20261.0Horrible.
- BMBill MurdockFeb 17, 20261.0Took 30 minutes to get two drinks. Very chaotic. Also no sweetener packets available.
- UUUnknownEagle[TheOfficialEarthQuakeGuy]Jan 28, 20261.0Charging for hot water in below 32 degrees is illegal.....
- JJJASOORJan 23, 20265.0Dunkin’ Donuts coffee is one of my favorite coffees in the United States. The girls working there are very kind, helpful, and always welcoming
- KBKerryjodi BrownJan 14, 20265.0Loveeeeee Dunkin, this one is so clean and people friendly! They always make my iced coffee the best
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website