Domino's Pizza

3.8
465 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Utica? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2427 Chenango Rd .

Location

Domino's Pizza
2427 Chenango Rd, Utica, NY
13502, United States

Hours

Reviews

3.8
465 reviews
5 stars
253
4 stars
70
3 stars
28
2 stars
14
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food delivery, with some orders taking over two hours and poor communication from staff regarding delays.

Food Quality

While some customers praised the taste of certain menu items like stuffed crust and Alfredo, others complained about cold food, incorrect orders, and unsatisfactory quality.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to negative customer experiences.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and lack of attention to special requests, contributing to dissatisfaction.

Mixed Experiences

Despite the negative feedback, some customers reported positive experiences with timely service and good food, indicating inconsistency in performance.
  • JJ
    Jamshid Jahanara
    Nov 3, 2025
    5.0
    Good place for pizza
  • AH
    Aaden Helmer
    Nov 2, 2025
    1.0
    ordered food 2 hours before even out for delivery. Then go to call them and put on hold for 10 minutes listening to this dumb hold voice.
  • LM
    Liz Morgan
    Oct 19, 2025
    5.0
    So you can definitely make it work in English
  • DB
    Dizzy Babyy
    Oct 7, 2025
    1.0
    takes more than an hour to get my food delivered and by the time it comes its cold
  • KG
    Kelvin Gonzalez
    Aug 25, 2025
    1.0
    Called and was on hold for 42 minutes, then decided to drive there (14 minutes away and I got there and they still didn't pick up the call) when I got there i asked if their phones are working (on Monday, 10:30) the cashier guy slim guy short hair and glasses said "dont bother calling we dont answer) had to wait more there ordered 3 stuffed crust, cinnamon knots, and stuffed cheesy bread and didn't get any marinara ( good thing I asked for extra so I got one marinara) no icing for my knots... dont order from here...

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts does Domino's Pizza in Utica offer?

Domino's Pizza in Utica offers New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the delivery hours for Domino's Pizza at 2427 Chenango Rd, Utica?

Delivery is available Monday to Thursday and Sunday from 10:30 AM to 12:00 AM, and on Friday and Saturday from 10:30 AM to 1:00 AM.