Business Details
About
Mexican Restaurant
Chipotle Uniondale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,140 reviews
5 stars
549
4 stars
281
3 stars
125
2 stars
59
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being rude, unprofessional, and inattentive to customers.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, overflowing trash, and general messiness in the dining area.
Food Quality
Feedback indicated inconsistent food quality, with complaints about small portion sizes, improperly cooked rice, and unappetizing food appearance.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of training for employees, leading to long wait times and service issues.
- OPOwen Piccirillo5 days ago2.0love chipotle but they keep this place disgusting ... and it's always like this owner manager is nonexistent
- AAArmanDec 21, 20251.0Most poorly run Chipotle in existence, with the most unprofessional, impolite, rude, standoffish employees. Not only do they refuse to use the designated pickup shelf for mobile orders, but they also refuse to acknowledge your presence while you’re standing there waiting for one of them to just hand you the order you’re waiting for. They all just act like you’re totally invisible, while your order is packed and just sitting back there getting cold. There were also only 3 employees total. This location desperately needs a new manager who is able to schedule an adequate amount of employees at all times and can train these employees on the fundamentals of customer service. These employees who just ignore people were probably raised by parents who are just as disgustingly impolite and unfriendly.
- LTL Termini3Dec 21, 20251.0My order was delivered via door dash. Needless to say, Chipotle Uniondale got my order wrong. I drove 10 minutes to the Uniondale location in hopes they would rectify the mistake. Instead I got the run around and the manager, Keiry would not do the right thing by re making my order correctly. He would not budge. He was rude and had zero people skills. How do you make someone a manger that cannot speak English, has zero customer service skills and does not admit to when his employees got the order wrong?!? I will never order from this establishment ever again. Mr. Mejia, the store manager gaslit me, was unprofessional, not to mention there was a language barrier and he needed his worker to translate for him. It's a shame that Chipotle doesn't stand behind their service. They took my money and I never received the correct order. I will NOT be eating at this establishment ever again. Shame on you Uniondale Chipotle.
- DKD kellyDec 12, 20253.0The area where sodas are poured from the fountain is always messy. This has been my experience whether I arrived midday or close to closing. In addition there were no containers for takeout hot sauce.
- SYSarah YoussefDec 6, 20251.0Didn't even get to eat here because as I was waiting for someone to take my order I saw a a roach crawling around inside the display window where all the food is. Cleanliness is a definite issue if that's the first thing I'm seeing before I place an order. Customer service could use improvement as well since after they helped the customer in front of me I was the only one on line and no one acknowledged me even as I walked out. I could have brought the roach issue to their attention but didn't enjoy being ignored especially since I was literally the only customer. I understand they want to go home since it was 15 minutes to closing but still disappointed.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Uniondale serve?
Chipotle Mexican Grill in Uniondale offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Uniondale?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does the Uniondale Chipotle offer pickup and delivery services?
Yes, the Uniondale Chipotle provides in-store pickup and delivery options.
Where is the Chipotle Mexican Grill located in Uniondale?
It is located at 1166 Hempstead Turnpike, Uniondale, NY 11553, across from the Nassau Coliseum.
How can I place an order online with Chipotle in Uniondale?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does the Uniondale Chipotle participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is the Uniondale Chipotle welcoming to LGBTQ customers?
Yes, it welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places are close to Chipotle that can enhance my visit?
Nearby attractions include the Nassau Coliseum, across from which Chipotle is located. You may also visit Pantano's Kitchen or Coliseum Liquors before or after your meal.
Are there other dining options near Chipotle in Uniondale?
Yes, nearby dining options include Pantano's by the Coliseum, Ralph's Italian Ices, Papa Johns Pizza, and McDonald's for a variety of choices.
What nearby services are available around the Uniondale Chipotle for convenience?
Near Chipotle, you can find services like Valvoline Instant Oil Change and 10 Minute Oil Change for automotive needs, as well as the University Animal Hospital for pet care.