CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ulster is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported issues with missing items and incorrect orders, leading to frustration and dissatisfaction.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Cleanliness
Several customers noted that the restaurant was often dirty, with overflowing trash and unclean tables, impacting their dining experience.
Food Quality
While some customers praised the food, many others expressed disappointment with portion sizes and the quality of certain items, indicating inconsistency.
Staff Attitude
Feedback on staff interactions was mixed, with some customers noting friendly service while others reported rudeness and lack of professionalism.
GF
Gestalt Fund
5 days ago
5.0
get a quick sip club drink here before getting back on the road
TC
The Collective
Dec 30, 2025
2.0
I’ve never one in my life left a google review on any item, place, or experience, but I HAVE to for this. I’ve been going to this Panera on and off over several years, and I don’t know what’s happened - if this particular location is cursed or something - but DO. NOT. GO HERE.
Multiple orders have had missing items (an entire bread bowl, a cookie, half a sandwhich) as well as countless mistakes (wrong sandwhich, wrong drinks) I even had the manager once watch me open my to go bag (I check every time now) take out what was supposed to be a full sandwhich, tell me “Don’t worry it’s a full - I watched them make it.” While I was HOLDING. HALF. In my hand.
The wait in the drive through is historically 20 to 30 minutes. Sometimes you get lucky with walking in to get pick up, other times you go in and it’s a line to the door and you watch some of the cashiers (?) managers (?) walk around and look lost - sometimes they just hang out in the back to just? Talk and vibe?
I don’t know if it’s because they seem to hire a lot of teenagers at this location - I have all the empathy in the world for those working in fast food, especially young people. I actually don’t have any hard feelings for them in particular. But when you are paying +$16 for a sandwhich and not even a full cup of soup, constantly having to hound this location to get your order right or fix what they didn’t get right, it exceeds giving the benefit of a doubt and enters whatever this location is doing and becomes unacceptable.
I just got a delivery order with a kitchen sink cookie missing. The driver was lovely, the food was fine, but I still threw $3 to get air in a bag. This will be the last time I ever come here again.
DONT. GO. HERE.
TA
Tara Albertson
Dec 29, 2025
4.0
Food is good, service has been slow recently.
AE
Ariel Estrada
Dec 20, 2025
1.0
Don’t ever ever EVER order DoorDash from them. Each time they mess up my order or it’s made horribly. Tonight they completely left out the bread for the broccoli cheddar bread bowl… and the sandwich was soggy and over saturated. I really don’t know what their problem is
HR
Hudson Valley Reviewer
Dec 8, 2025
5.0
Panera Bread absolutely delivered today, and I’m honestly impressed with how well this location is run. From the moment I walked in, everything looked clean, organized, and inviting. The displays were fully stocked, the bakery case looked fresh, and the coffee station was spotless — something you don’t always see during busy hours. You can tell the staff here takes real pride in how the store looks.
The food was excellent. Everything tasted fresh, and the presentation was on point. My order came out quickly, perfectly prepared, and exactly as expected. The baguettes and pastries looked amazing — I snapped a few photos because this setup truly deserves recognition.
Service was friendly, efficient, and welcoming. Even with a steady flow of customers, the team kept things moving without making anyone feel rushed. The atmosphere was warm, relaxing, and a great place to sit down and enjoy a meal.
As a reviewer who visits a lot of places across the Hudson Valley, I can confidently say this Panera stands out for consistency, cleanliness, and quality. If you’re looking for a dependable place to grab breakfast, lunch, or just a coffee break, this location deserves all five stars.
Highly recommended — I’ll definitely be back.
What types of meals are served at Panera Bread Ulster?
Panera Bread Ulster serves breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread Ulster?
Panera Bread Ulster accepts American Express, Cash, Discover, MasterCard, and Visa.
What should I know about the ambiance and dress code at Panera Bread Ulster?
The dress code is casual, and the environment is warm and welcoming, focusing on quality and clean ingredients.
Are there other food or retail options near Panera Bread Ulster?
Nearby you can find Applebee's Grill + Bar for American cuisine, Moe's Southwest Grill for Mexican food, and Home Plate Deli for sandwiches and delicatessen items.
Which nearby places can I visit for health and wellness around Panera Bread Ulster?
You can visit Aspen Dental - Kingston, NY for dental services, Kingston Spa Massage for wellness and massage therapy, and Motto Clear Aligners for dental care near Panera Bread Ulster.
Is there a convenient retail or service store near Panera Bread Ulster for other needs?
Yes, close by are Spectrum for internet and TV services, UPS Access Point location for shipping services, and Sally Beauty for beauty products and supplies.