Wendy's

3.4
156 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
670 Hoosick St, Troy, NY
12180, United States

Hours

Reviews

3.4
156 reviews
5 stars
56
4 stars
32
3 stars
18
2 stars
16
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor communication from staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and unclean dining areas.

Food Quality

While some customers enjoyed the food, many noted that it was often served cold or not fresh.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported unfriendly or unhelpful interactions.
  • JJ
    James Jones
    Dec 30, 2025
    1.0
    The slowest Wendy’s I’ve ever been to. 20min in the drive thru for a burger….
  • LC
    Levi Campbell
    Nov 11, 2025
    4.0
    No too shabby I hope the workers will get a raise.
  • DC
    Dan C
    Nov 11, 2025
    3.0
    I saw Wendys (in general) was offering a Veterans Day breakfast. The door was supposed to open at 9, was still locked at 905. They were not offering the VD breakfast. Another place off my list for the next year. Went to BK instead, at least they offered a 10% veteran discount everyday and a free coffee today.
  • JR
    jason rowe
    Oct 31, 2025
    4.0
    Wendy's burgers are my favorite. Staff were nice and we had good conversations as I got my food. Didn't have to wait to long at all. Don't mean to ding the place for atmosphere but it is just a fastfood restaurant, nothing to fancy going on in there
  • AL
    Andrew Laboriel
    Oct 24, 2025
    1.0
    The worst Wendy’s possible at night the employees turn off all the lights so people think they are closed and also turn off all app orders so you can’t even order anything regional manager needs to do something

Frequently Asked Questions About Wendy's

Is Hoosick St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Hoosick St in Troy, NY?

The drive-through is open Monday to Wednesday and Sunday from 9:00 AM to 1:00 AM, and Thursday to Saturday from 9:00 AM to 2:00 AM.