Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty bathrooms and floors, with some describing the location as filthy.
Food Quality
While some customers enjoyed the food, many noted that it was often served cold or not fresh, with several complaints about incorrect orders.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported unprofessional behavior and poor communication.
Drive-Thru Experience
The drive-thru was generally preferred by customers, with some noting faster service compared to ordering inside.
LC
Levi Campbell
Nov 11, 2025
4.0
No too shabby I hope the workers will get a raise.
DC
Dan C
Nov 11, 2025
3.0
I saw Wendys (in general) was offering a Veterans Day breakfast. The door was supposed to open at 9, was still locked at 905. They were not offering the VD breakfast. Another place off my list for the next year. Went to BK instead, at least they offered a 10% veteran discount everyday and a free coffee today.
JR
jason rowe
Oct 31, 2025
4.0
Wendy's burgers are my favorite. Staff were nice and we had good conversations as I got my food. Didn't have to wait to long at all. Don't mean to ding the place for atmosphere but it is just a fastfood restaurant, nothing to fancy going on in there
AL
Andrew Laboriel
Oct 24, 2025
1.0
The worst Wendy’s possible at night the employees turn off all the lights so people think they are closed and also turn off all app orders so you can’t even order anything regional manager needs to do something
JV
jhon vilbrun
Oct 16, 2025
1.0
Every time me and my girlfriend order food it’s always bad and seem like food is never fresh and by time it gets to us it be cold as if the food was never warm , I don’t even eat at this Wendy’s no more I got to the ones where Spanish people work there case they cleaner and handle you food with respect I had a chicken sandwich from here they put the cheese with the paper on the sandwich I was mad when I took a bite and saw that cheese paper still on smfh !
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Troy, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Troy, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (518) 244-3599.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hoosick St Wendy’s serve breakfast?
Yes, this Wendy’s location in Troy, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Hoosick St in Troy, NY?
The drive-through is open Monday to Wednesday and Sunday from 9:00 AM to 1:00 AM, and Thursday to Saturday from 9:00 AM to 2:00 AM.
Is breakfast served at the Wendy's location on Hoosick St?
Yes, this location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Troy, NY?
Delivery availability can be checked via the Wendy's app or by visiting order.wendys.com and entering your delivery address.
How can I contact the Wendy's at 670 Hoosick St for questions or feedback?
You can call them directly at (518) 244-3599 or provide feedback via the Wendy's Customer Care team through their website or call 888-624-8140.
What payment methods are accepted at Wendy's on Hoosick St?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's at 670 Hoosick St offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.
Where can I find the menu and pricing for Wendy's in Troy, NY?
Menu and pricing information is available on the Wendy's official menu website and mobile app, where prices are specific to each location.
What nearby places could I visit before or after dining at Wendy's?
Nearby places include Aroma Joe's Coffee for a coffee break, Planet Fitness if you're looking to work out, and KFC if you want another fast food option.
Is there a grocery store near Wendy's on Hoosick St?
Yes, ALDI USA, a supermarket and liquor store, is located nearby for convenient grocery shopping.
Are there automotive services near the Wendy's location at 670 Hoosick St?
Yes, nearby automotive services include Evolution Auto for repairs, Hoffman Car Wash for car washing and detailing, and Jiffy Lube for oil changes.