Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 60 Vandenburgh Ave. in Troy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Staffing Issues
Many reviews highlighted chronic understaffing, leading to delays and poor service, particularly during peak hours.
Food Quality
Customers frequently complained about cold food, incorrect orders, and poor food preparation, indicating a lack of quality control.
Operational Problems
The location often closed early, refused to take orders, or claimed to be out of stock on various items, frustrating many customers.
Positive Experiences
A few customers noted positive experiences with food quality and service, particularly during less busy times.
OS
Obliteration Station
6 days ago
1.0
all Taco Bells from here on out in the nearest Future of lost my business bad food pricing bad food quality bad customer service crappy attitude when employee in the restaurant and dining area are never clean and taken care of and they are very bad at taking care of and read and receipts on mobile order for take out or pick up from other online delivery apps Taco Bell sucks
EC
Elijah Corey
Nov 25, 2025
1.0
These guys literally just refuse to take orders if they dont feel like it. All I tried to order was a simple taco box with regular hard tacos and 2 drinks and they kept marking everything as "out of stock" so that way the system wouldnt see them canceling the order for no reason. Just lazy
JJ
James Gallagher Jr
Nov 23, 2025
5.0
Lemme just say, this staff was looking out for me. Had a not so great experience at another location, never mentioned it to this staff, but they took customer service to the next level. Looked out for me in ensuring I had the sauces I needed, and threw a couple coupons my way too. Going forward I'll drive the few extra minutes compared to the other location as this spot knows what is up!
MG
Matt G
Nov 1, 2025
1.0
They recently did a renovation on this location. I was hopeful that better service would come with the improved facade. It didn't. My most recent experience was only a few days ago. I ordered online around 10:30 AM. I arrived to find no one there despite an opening time of 9:00 AM.
This particular store is awful and it doesn't seem that it will ever improve. The "owner" continually replies saying things like "this is unacceptable," yet things have remained the same here for a couple of years. Do yourself a favor and DON'T GO HERE.
FS
Fizah Shahid
Oct 20, 2025
1.0
I’m genuinely appalled by what I witnessed tonight at this Taco Bell location. I rolled up to the drive-thru couple hours ago only to find out that there was literally one single employee running the entire store. Yes, you heard that right: one person doing absolutely everything from the kitchen to the dishes to trying to manage customer service.
He declined service because it was just him.
This is not just inconvenient—it’s downright unfair and frankly feels like employee mistreatment, and dangerous. How can a major chain allow a single worker to be stranded like this, unable to even serve customers because they’re juggling every single task alone? It’s beyond ridiculous.
I’m writing this review not just to express how disappointed I am as a customer who couldn’t get service, but to shout loudly that this is a serious management and staffing failure. Nobody should have to do the job of an entire team alone, and it’s outrageous that corporate or management hasn’t addressed this.
I strongly urge whoever is in charge—whether it’s HR or upper management—to take immediate action. This is how you burn out good employees and ruin customer experiences. Let’s do better for the people who work here and for those of us who just want a meal without feeling like we’re watching a labor crisis unfold.
What are the regular operating hours for Taco Bell at 60 Vandenburgh Ave, Troy?
Taco Bell is open daily from 9:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does this Taco Bell location offer a drive-through service?
Yes, there is a drive-through available with hours matching the restaurant's operating times.
Can I place an order online or through a mobile app for pickup or delivery?
Yes, customers can order ahead online or via the mobile app for pickup or delivery.
What types of food and brands are available at this Taco Bell?
The menu includes tacos, burritos, combos, breakfast items, drinks, and sweets featuring brands like Mountain Dew, Pepsi, Dr Pepper, and Cinnabon.
What payment methods are accepted at this Taco Bell?
They accept American Express, Cash, Discover, MasterCard, and Visa cards.
Is this Taco Bell location family and vegetarian friendly?
Yes, it welcomes families and children and serves vegetarian options.
Does the restaurant offer seating and restroom facilities?
Yes, there is seating available for dine-in customers along with restroom facilities.
Which nearby restaurants could I visit before or after eating at Taco Bell?
Nearby restaurants include Tipsy Moose Tavern, Deli & Brew, Dunkin', Wendy's, and China Wok, offering a variety of American, sandwich, donut, burger, and Asian cuisines.
What nearby grocery stores or markets are close to Taco Bell?
Market 32 and Price Chopper are nearby grocery stores where you can shop before or after your visit.
Are there nearby facilities or services that could help someone visiting Taco Bell for the first time?
Yes, SEFCU and Broadview Federal Credit Union are nearby for banking needs, and Hudson Valley Community College and Bulmer Telecommunications Center are local landmarks helpful for navigation.