Taco Bell

3.3
996 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 60 Vandenburgh Ave. in Troy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
60 Vandenburgh Ave., Troy, NY
12180, United States

Hours

Reviews

3.3
996 reviews
5 stars
333
4 stars
222
3 stars
124
2 stars
66
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special instructions.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

There were complaints about understaffing and poor management, with some customers noting that employees seemed overwhelmed or unmotivated.

Food Quality

Several reviews mentioned that the food was often cold, poorly prepared, or not up to standard, leading to dissatisfaction.
  • AP
    Anthony Provenzano
    Jan 2, 2026
    5.0
    I have been to many restaurants let alone fast food locations. This restaurant was one of the most clean, welcoming, and very delicious! The operating manager Kenyetta was ann exemplary person and made my experience so pleasant. I will be coming back to this location for future cravings due to her genuine passion for her work.
  • LT
    Lindsay Thurber
    Dec 17, 2025
    1.0
    Seeing the other reviews I'm glad I didn't order! Lady at register gave the guy in front of us his order, then went to go stock cups. Do yourself a favor, skip the headache and go to Wendy's
  • JT
    Jeannie Thrasher
    Dec 17, 2025
    1.0
    1hour+ wait for food on 12/17/25 6:34pm-7:40pm. Even came from outside to inside to wait. No one had food
  • EM
    Elija Mille
    Dec 5, 2025
    1.0
    Did a mobile order, get to the drive-thru and wait 20 minutes for 3 cars to get served. Despite that ordering ahead nothing was ready and I waited another 10 minutes for food. Drove 7 minutes home and most of the food was cold. How am I waiting 10 mins but my food isn’t even made fresh? Also why does every crappy Taco Bell trap you in their drive thru, it’s like they know the service sucks.
  • OS
    Obliteration Station
    Nov 29, 2025
    1.0
    all Taco Bells from here on out in the nearest Future of lost my business bad food pricing bad food quality bad customer service crappy attitude when employee in the restaurant and dining area are never clean and taken care of and they are very bad at taking care of and read and receipts on mobile order for take out or pick up from other online delivery apps Taco Bell sucks

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 60 Vandenburgh Ave, Troy?

Taco Bell is open daily from 9:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer a drive-through service?

Yes, there is a drive-through available with hours matching the restaurant's operating times.