Brand Certified
Sonic Drive-In
3.3(1256 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
120 Hoosick St, Troy, NY
12180, United States
Certified by Sonic Drive-In • Mar 01, 2026
(518) 326-1061
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/ny/troy/120-hoosick-st/store-6537
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Troy, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 120 Hoosick St for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.3
1,256 reviews
5 stars
424
4 stars
241
3 stars
184
2 stars
111
1 star
296
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, especially during late hours.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.
Staff Friendliness
While some customers praised the friendliness of the staff, others noted unprofessional behavior and poor management.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items.
- AHAdam H5 days ago1.0This place completely sucks. I don't know how the building is even still there. I've been there 3 times. The first 2 times, with no line, nobody answered the drive through after 3 straight minutes and I drove away. The third time they told me they don't have burgers. 0 service and trash location
- BHBryan HoustonFeb 25, 20265.0Great food Friendly staff
- MSMorgan StaunchesFeb 9, 20261.0I had placed a mobile order ahead of time to save time, boy was that a mistake. I pull up to one of the stalls, and click that I am here. I proceeded to wait 30 minutes for my order. After that time, I was frustrated, so I pulled up to the drive thru and the guy at the window told me he was just about to go and tell me that the stalls were closed for the winter. (when there was absolutely no signage stating so.) I know good and well he wasn’t going to come out and tell me, because he let me wait a whole 30 minutes, until I decided to do something about it. My food had apparently been sitting there ready for ten minutes, so by the time I got it, the food was gross and the ice in my drink was melted. Also, when I got my food, I didn’t even get any sauces that I had ordered. Horrible service. Horrible management. I do not recommend going here!
- HHHerefor1Feb 8, 20265.0Sunday February 8th 1:00 a.m. great customer service I was extremely happy tonight, friendly staff.
- JKJohn KillourhyJan 25, 20261.0No stars. Worst service ever. Hopefully the place closes soon.....
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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