Brand Certified
McDonald's
3.2(955 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
780 Hoosick Rd, Troy, NY
12180, United States
Certified by McDonald's • Mar 01, 2026
(518) 279-0601
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
955 reviews
5 stars
261
4 stars
188
3 stars
179
2 stars
115
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and order inaccuracies, leading to a frustrating experience.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.
Cleanliness
The cleanliness of the location received positive remarks, although some customers noted issues with the dining area and restrooms.
Staff Performance
While some staff were described as friendly and efficient, others were criticized for being unprofessional and dismissive.
- NDNick D6 days ago1.0The food is just thrown into a wrapper, if it's even the right order. The drive thru is soo full of deep potholes, I've driven on dirt roads smoother than their drive thru
- JBJeff BaksaFeb 25, 20263.0Parking lot looks like a bomb went off in it. Walked in and a drive thru was screaming at the manager. Floor was a little dirty, but it is winter after all. Food was fine. Just a little bit of a mess.
- BBBFeb 18, 20262.0Over priced food for little portions. Guess this billion dollar industry has gone completely cheap!! Won't get my business again!!!
- CMChadd MartinFeb 18, 20265.0I've been to this location a few times n its much better than the one further down on hoosick at least I get my complete order and the staff is pleasant to talk to they actually value their customers
- TOTiffany OstrowskiJan 7, 20261.0Sat and waited in line for 10 minutes with no answer to the drive through at all. Pulled up to the first window to see someone walking around on their cell phone ignoring their job COMPLETELY .
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 780 Hoosick Rd, Troy?
McDonald's is open 24 hours from Monday to Saturday, and on Sunday from 7:00 AM to 11:00 PM.
When is the delivery service available at this McDonald's location?
Delivery is available daily from 6:00 AM to 9:45 PM, except Sunday it starts at 7:00 AM and closes at 9:45 PM.
Is the drive-thru open all day at this McDonald's?
Yes, the drive-thru operates 24 hours from Monday to Saturday, and on Sunday it is open from 7:00 AM to 11:00 PM.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's offer for ordering and dining convenience?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I download the McDonald's app for placing orders?
You can download the McDonald's app from the Apple App Store or Google Play Store using the respective links provided.
What is McDonald's address and contact number in Troy, NY?
The address is 780 Hoosick Rd, Troy, NY 12180 and the phone number is +1 518-279-0601.
Are there any nearby banks where I can withdraw cash before visiting McDonald's?
Yes, KeyBank is nearby and can assist you with banking and cash withdrawal needs before visiting McDonald's.
Is there public transit or notable landmarks near McDonald's that can help me locate it?
The Woods Apartments, a landmark and accommodation, is near McDonald's and can serve as a reference point when locating the restaurant.
Can I get my car serviced near McDonald's on Hoosick Rd?
Yes, there are several automotive service providers nearby including Rensselaer Honda, Rennselear Automobile Plaza, Midas, and DiCarlo's Auto Body.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website