Dunkin'

3.3
58 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Troy, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
76 North Greenbush Road, Troy, NY
12180, United States

Hours

Reviews

3.3
58 reviews
5 stars
21
4 stars
10
3 stars
8
2 stars
2
1 star
17
  • AY
    ARDNASAC YELDUD
    Dec 22, 2025
    1.0
    It seemed like there was only 1 person working in the entire restaurant by the amount of time it took to get the order which was only 3 drinks and 2 sandwiches then they put the cheese on the sandwich with the paper still attached! If you must go there, please check your food!
  • SP
    shannondoah parquez
    Oct 26, 2025
    1.0
    Every single time I come here, doesnt matter the time of day, they never have the donuts my kids are interested in. My kids know exactly what donuts they want usually glazed, double chocolate and Boston creme. Usually I will convince them to go with other choices but one of my children has autism and will only eat glazed. So when glazed is out I have to ask for a refund and go someplace else. Today they were out of most of there donuts at 1:30pm. Because this happens every single time I come, I will no longer be stopping at this dunkin location.
  • KB
    Kellen Byrnes
    Oct 25, 2025
    5.0
    I like it here they are very nice hard working people
  • NM
    Nonnie Monet
    Oct 1, 2025
    1.0
    I had a disappointing experience during my recent visit. The employee who took my order over the headset, identified as Jade on my receipt, was unprofessional and discourteous. I approached the interaction politely and respectfully, so her attitude was both unprovoked and unnecessary. This type of behavior is unacceptable in a customer-facing role. I strongly encourage Dunkin' Donuts to re-evaluate staff assignments to ensure that individuals with appropriate customer service skills are placed in positions that involve direct communication with customers. Professionalism and courtesy should be a standard expectation.
  • IZ
    ihsan z
    Sep 18, 2025
    1.0
    I ordered 20mins ahead of time that way my order is ready to go when I come in. My bagel was cold…and guess what????!!!! NO CREAM CHEESE ON A BAGEL???? who eats a bagel with no cream cheese…..a cold bagel. I waited an extra 10 mins for them to make my coffee…keep in mind I ordered 20mins ahead. (what is it with not checking what you put in the bags and checking orders??)If I could give zero stars i would. the workers are beyond rude and uptight. they were using profanity with each other while working in front of customers. They need to get it together…will never order from here ever again.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Troy, NY?

Dunkin' in Troy, NY is open every day from 5:00 AM to 8:00 PM.

Does Dunkin' in Troy offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services.