Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Troy, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
554 reviews
5 stars
266
4 stars
122
3 stars
63
2 stars
34
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude staff and poor service, with many experiencing long wait times and incorrect orders.
Hygiene Concerns
Several reviews raised issues regarding cleanliness and food safety, including unsanitary conditions and food preparation practices.
Order Accuracy
Customers frequently noted that their orders were incorrect or incomplete, leading to dissatisfaction.
Staff Attitude
While some customers praised friendly staff, many others reported negative interactions, indicating inconsistency in service.
Food Quality
Mixed reviews on food quality, with some enjoying the coffee and breakfast items, while others complained about burnt or poorly prepared food.
- BZBraiden Zadlock2 days ago2.0I went there for a long trip in the morning I ordered 3 chocolate frosted doughnuts with sprinkles,2 bacon egg and cheese wake up wraps and 2 hash-browns. I got my order and had received not only an attitude but 3 strawberry frosted doughnuts with sprinkles, 1 wake up wrap and 2 hash-browns. This is not the first time this has happened, still grateful for my food but still not the point.
- LHLAMIS HAMZANov 15, 20251.0Kids who work there need t know coustmer service is part of their job every time I go there I regret it ,
- MMMaeNov 4, 20251.0As someone who has worked food service, I can say its stressful, but its ultimately not hard to do things right. It is arguable easier to follow the recipes and processes set forward by management. Unfortunately, some franchises are run worse than others. And this is by far the worst dunkin in the area. The morning staff are rude, never get orders right, are arduously slow with creating even the easiest orders, and make fun of you to your face when you ask them to make it right. The manager and owner of this dunkin should feel ashamed that this is the best they can do.
- LHLakishia HolleyOct 24, 20251.0Drive through. Ordered munchkins but they were sold out of donuts and other menu items and couldn't replace my order with another item.
- YKYash KokaneOct 13, 20251.0Horrible location. I live close by, went there today for the first time with my friends at around 7 pm. There were 2 servers who pretty much ignored us at first. Also we saw a tray of donuts kept on top of the garbage bin, and when we asked if they had any donuts, the server literally showed us the tray and asked if we wanted one, we immediately said no. I went on to order a matcha latte, and the server (who was someone else) seemed way too nonchalant about the order, I got an eyeroll when I asked if it'll be better iced or hot. I'm not sure if the matcha was good or bad (it was my first matcha latte) but I'm likely not ordering it again. Also I had had a really bad stomachache and dysentery since having the matcha, so I'm really doubting the hygiene practices there. Never going back.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Troy, NY?
Dunkin' in Troy, NY is open daily from 5:00 AM to 8:00 PM.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' location offer delivery and curbside pickup options?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What specialty items is Dunkin' known for?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
What new holiday beverages are available at Dunkin' this season?
New holiday beverages include the Cookie Butter Cloud Latte, returning Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Can I order ahead using the Dunkin' app for faster pickup?
Yes, you can order ahead using the Dunkin' mobile app for a quick grab and go experience.
Is there a drive-thru available at the Dunkin' on 202 Hoosick St, Troy, NY?
Yes, this location features a drive-thru for convenient service.
What nearby dining options are close to Dunkin' at 202 Hoosick St?
Nearby dining options include Hoosick Pizza, Domino's Pizza, Popeyes, and Pizza Da Vinci, offering a variety of pizza, chicken, and fast food.
Are there any nearby services if I need automotive assistance or oil changes?
Yes, Valvoline Instant Oil Change and Glass Doctor are nearby for automotive repair and parts needs.
What nearby amenities can visitors to Dunkin' explore in Troy, NY?
Visitors can explore nearby places like Universal Fitness gym, Masjid al-Hidaya mosque, and various medical services such as Troy Associates In Cardiology and The Neurology Group.