Dunkin'

3.7
289 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Troy, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
310 A Oakwood Avenue, Troy, NY
12182, United States

Hours

Reviews

3.7
289 reviews
5 stars
120
4 stars
64
3 stars
40
2 stars
18
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, with many feeling ignored by staff.

Order Accuracy

Several reviews highlighted frequent mistakes with orders, including incorrect items and missing components.

Staff Attitude

Feedback indicated that some employees displayed rude or unprofessional behavior, impacting the customer experience.

Food Quality

While some customers enjoyed their food and drinks, others reported issues with freshness and preparation.

Cleanliness Concerns

A few reviews raised serious concerns about cleanliness, including reports of roaches in food.
  • JO
    Josh Oliver
    Jan 1, 2026
    1.0
    Review as delivery driver. Location is slow and employees will ignore you. I've been standing here for over 10 minutes and every time I tried to get there attention they just walked by me. With my order marked ready to pick up and I can see it it sitting behind the counter
  • MT
    Mia T
    Oct 16, 2025
    1.0
    The woman wearing glasses has a bad attitude
  • FS
    Frank Stockwell
    Oct 2, 2025
    1.0
    Waiting 10 minutes and the staff wouldn't take our orders instead they took care of the drive thru and neglected the people who where waiting to place a order very discussed with Dunkin donuts I'll never go back to any DD duck donuts is better anyway
  • KK
    Kaelin Kocsis
    Aug 22, 2025
    1.0
    i ordered an egg and cheese with extra egg, a bacon sandwich, and a loaded hashbrown without bacon. my friend ate a sandwich (with bacon). then we realized it was mine w the extra egg. and then realized the hashbrowns had bacon too. went back and she said she couldn’t make the sandwich again bc she bit it? so ok whatever ill pay for a new one. but then she took the hashbrowns and scrapped some of the bacon off. there was 4 hashbrowns left in it and still bacon bits. i’ve gone to this dunkin many times. always forget my extra egg or messing up my order. i’ve worked in fast food and we could never take back food from a customer. let alone give back food that’s already been served. and the one girl always has an attitude. i never order a lot, but they tend to always never cook or toast anything enough.
  • TM
    Truth Mullins
    Aug 18, 2025
    1.0
    Wait almost 10 minutes and no one can take my order.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Troy, NY?

Dunkin' Troy location is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery services?

Yes, Dunkin' in Troy offers delivery service from 5:00 AM to 8:00 PM every day.