Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Troy, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported long wait times and poor service, with many feeling ignored or neglected by staff.
Order Accuracy
Several reviews highlighted frequent mistakes with orders, including incorrect items and missing ingredients.
Staff Attitude
Feedback indicated inconsistent staff attitudes, with some customers experiencing friendly service while others reported rudeness or lack of attention.
Cleanliness Concerns
A few reviews raised serious concerns about cleanliness, including reports of roaches and unsanitary conditions.
Positive Experiences
Despite the issues, some customers praised the quality of coffee and food, as well as friendly staff at times.
RW
Robert West
Feb 22, 2026
1.0
No donuts at 750pm i was told on feb22nd i know they trashed them early and front door was locked when google showed open. Poor experience plz do better
ZC
Zac Chiera
Jan 15, 2026
5.0
After a long day of work, and desperate for a coffee, everywhere I went was just disappointing. Stewart’s? Watered down. Starbucks? Overpriced. But then, that’s when I saw it. The Oakwood Dunkin’ Donuts. Where the friendliest staff I’ve seen in years handed me one of the best made coffees I can remember sipping in my life. Thank you Oakwood Dunkin for changing my life for the better. My life, like America, now runs on Dunkin 🥹☕️
JO
Josh Oliver
Jan 1, 2026
1.0
Review as delivery driver. Location is slow and employees will ignore you. I've been standing here for over 10 minutes and every time I tried to get there attention they just walked by me. With my order marked ready to pick up and I can see it it sitting behind the counter
MT
Mia T
Oct 16, 2025
1.0
The woman wearing glasses has a bad attitude
FS
Frank Stockwell
Oct 2, 2025
1.0
Waiting 10 minutes and the staff wouldn't take our orders instead they took care of the drive thru and neglected the people who where waiting to place a order very discussed with Dunkin donuts I'll never go back to any DD duck donuts is better anyway
What are the operating hours of Dunkin' in Troy, NY?
Dunkin' Troy location is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery services?
Yes, Dunkin' in Troy offers delivery service from 5:00 AM to 8:00 PM every day.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play for a fast grab and go experience.
What specialty food and beverages does Dunkin' in Troy offer?
Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and multiple premium beverages.
Are there any new holiday menu items at this Dunkin' location?
Yes, the holiday menu features Cookie Butter Cloud Latte, Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does Dunkin' at Troy, NY have a drive-thru?
Yes, this Dunkin' location includes a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at Dunkin' Troy?
Dunkin' accepts debit and credit cards for payment.
What nearby pizza restaurants could I visit near Dunkin' Troy?
You can visit nearby pizza spots like Buca Pizza, PizzaRoni Troy, and Di Famiglia, which are conveniently close for a meal before or after Dunkin'.
Are there any gas stations near the Dunkin' on Oakwood Avenue?
Yes, Sunoco and Stewart’s Shops are nearby gas stations that also offer convenience store items, making them handy stops during your visit to Dunkin'.
What medical offices are close to Dunkin' in Troy, NY?
Nearby medical providers include Troy Family Physicians, Russell Wenacur, MD, and Matthew J. Clemente DDS, useful for quick coffee runs before or after appointments.
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