Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Troy, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported long wait times and poor service, with many feeling neglected or receiving incorrect orders.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.
Food Quality
Customers expressed dissatisfaction with food quality, including incorrect orders and poorly prepared items.
Positive Experiences
Despite negative feedback, some customers praised the friendly staff and consistent quality of their favorite items.
Cleanliness
A few reviews highlighted cleanliness and a pleasant atmosphere, although there were serious complaints about hygiene in some instances.
MT
Mia T
Oct 16, 2025
1.0
The woman wearing glasses has a bad attitude
FS
Frank Stockwell
Oct 2, 2025
1.0
Waiting 10 minutes and the staff wouldn't take our orders instead they took care of the drive thru and neglected the people who where waiting to place a order very discussed with Dunkin donuts I'll never go back to any DD duck donuts is better anyway
KK
Kaelin Kocsis
Aug 22, 2025
1.0
i ordered an egg and cheese with extra egg, a bacon sandwich, and a loaded hashbrown without bacon. my friend ate a sandwich (with bacon). then we realized it was mine w the extra egg. and then realized the hashbrowns had bacon too. went back and she said she couldn’t make the sandwich again bc she bit it? so ok whatever ill pay for a new one. but then she took the hashbrowns and scrapped some of the bacon off. there was 4 hashbrowns left in it and still bacon bits. i’ve gone to this dunkin many times. always forget my extra egg or messing up my order. i’ve worked in fast food and we could never take back food from a customer. let alone give back food that’s already been served. and the one girl always has an attitude. i never order a lot, but they tend to always never cook or toast anything enough.
TM
Truth Mullins
Aug 18, 2025
1.0
Wait almost 10 minutes and no one can take my order.
UM
Ursula M
Aug 13, 2025
1.0
They did not toast anything. It tasted raw. I can't belive the girls could not make the sandwich right .. she had blone hair and little pink star stickers on face.
What are the operating hours of Dunkin' in Troy, NY?
Dunkin' Troy location is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery services?
Yes, Dunkin' in Troy offers delivery service from 5:00 AM to 8:00 PM every day.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play for a fast grab and go experience.
What specialty food and beverages does Dunkin' in Troy offer?
Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and multiple premium beverages.
Are there any new holiday menu items at this Dunkin' location?
Yes, the holiday menu features Cookie Butter Cloud Latte, Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does Dunkin' at Troy, NY have a drive-thru?
Yes, this Dunkin' location includes a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at Dunkin' Troy?
Dunkin' accepts debit and credit cards for payment.
What nearby pizza restaurants could I visit near Dunkin' Troy?
You can visit nearby pizza spots like Buca Pizza, PizzaRoni Troy, and Di Famiglia, which are conveniently close for a meal before or after Dunkin'.
Are there any gas stations near the Dunkin' on Oakwood Avenue?
Yes, Sunoco and Stewart’s Shops are nearby gas stations that also offer convenience store items, making them handy stops during your visit to Dunkin'.
What medical offices are close to Dunkin' in Troy, NY?
Nearby medical providers include Troy Family Physicians, Russell Wenacur, MD, and Matthew J. Clemente DDS, useful for quick coffee runs before or after appointments.