Dunkin'

3.7
288 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Troy, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
310 A Oakwood Avenue, Troy, NY
12182, United States

Hours

Reviews

3.7
288 reviews
5 stars
120
4 stars
64
3 stars
40
2 stars
18
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, with many feeling neglected or receiving incorrect orders.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.

Food Quality

Customers expressed dissatisfaction with food quality, including incorrect orders and poorly prepared items.

Positive Experiences

Despite negative feedback, some customers praised the friendly staff and consistent quality of their favorite items.

Cleanliness

A few reviews highlighted cleanliness and a pleasant atmosphere, although there were serious complaints about hygiene in some instances.
  • MT
    Mia T
    Oct 16, 2025
    1.0
    The woman wearing glasses has a bad attitude
  • FS
    Frank Stockwell
    Oct 2, 2025
    1.0
    Waiting 10 minutes and the staff wouldn't take our orders instead they took care of the drive thru and neglected the people who where waiting to place a order very discussed with Dunkin donuts I'll never go back to any DD duck donuts is better anyway
  • KK
    Kaelin Kocsis
    Aug 22, 2025
    1.0
    i ordered an egg and cheese with extra egg, a bacon sandwich, and a loaded hashbrown without bacon. my friend ate a sandwich (with bacon). then we realized it was mine w the extra egg. and then realized the hashbrowns had bacon too. went back and she said she couldn’t make the sandwich again bc she bit it? so ok whatever ill pay for a new one. but then she took the hashbrowns and scrapped some of the bacon off. there was 4 hashbrowns left in it and still bacon bits. i’ve gone to this dunkin many times. always forget my extra egg or messing up my order. i’ve worked in fast food and we could never take back food from a customer. let alone give back food that’s already been served. and the one girl always has an attitude. i never order a lot, but they tend to always never cook or toast anything enough.
  • TM
    Truth Mullins
    Aug 18, 2025
    1.0
    Wait almost 10 minutes and no one can take my order.
  • UM
    Ursula M
    Aug 13, 2025
    1.0
    They did not toast anything. It tasted raw. I can't belive the girls could not make the sandwich right .. she had blone hair and little pink star stickers on face.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Troy, NY?

Dunkin' Troy location is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery services?

Yes, Dunkin' in Troy offers delivery service from 5:00 AM to 8:00 PM every day.