Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Tonawanda, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Tonawanda, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,355 reviews
5 stars
433
4 stars
322
3 stars
253
2 stars
89
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions in the dining area and bathrooms, with sticky floors and dirty tables.
Food Quality
Several customers complained about cold, stale, or incorrectly prepared food, including hard buns and missing ingredients.
Order Accuracy
Multiple instances of incorrect orders were noted, with customers receiving wrong items or missing items altogether.
Staff Behavior
Feedback indicated unprofessional behavior from staff, including loud arguments and inappropriate language.
- MLMichael LinkOct 28, 20251.0You screwed up the order.
- JMJoseph MendolaOct 23, 20251.0Do not go here. I ordered a meal for me and my kids on the app and went to pick it up in the dining room. An apparent employee? Walked in and started screaming at the other employees saying extremely inappropriate things in front of my kids. I asked him numerous times to stop and he threatened me in not so many words. I laughed, which seemed to anger him even more. He then stormed off into the back of the restaurant / kitchen area. I told the employees to cancel my order immediately and left. I was never refunded in the app. I called and finally got through to someone who said they would refund me. 10 days later. Still no refund. This place is an absolute joke. Wendy’s corporate should be ashamed of this location. Absolutely ruined Wendy’s in general for me.
- MMMaxOct 4, 20251.0I sat in line for almost THIRTY MINUTES!!! They got my order wrong so I had to pay extra for another 10 piece nugget (WHICH I DIDNT ORDER) and from the window to my hand the nuggets were already spilled throughout the bag. They need to kick up the speed or else it shouldn't be called fast food!
- JJJennaSep 14, 20251.0Apparently they only take doordash and mobile orders after 11pm. Never going to this location again.
- KKKeith KSep 13, 20251.0I just left this Wendy's and let's not even get started about the food. My bun was hard as a rock and my burgers were dry as leather. The dining room was absolutely disgusting every table had food or pops built on it. The pop machine was disgusting the table next to the pop machine was sticky out of lids. As I was leaving there was three people standing behind the counter and one girl standing out in the dining room on her phone none of them are doing anything. Not the Wendy's I remember.
Frequently Asked Questions About Wendy's
Is 513 Colvin & Young Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Tonawanda, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Tonawanda, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (716) 693-2578.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 513 Colvin & Young Wendy’s serve breakfast?
Yes, this Wendy’s location in Tonawanda, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Tonawanda, NY?
The drive-through is open daily from 9:00 AM to 1:00 AM.
Is the Wendy's at 811 Young St in Tonawanda currently open?
Yes, this Wendy's location is open and actively serving customers.
Does Wendy's Tonawanda offer delivery and takeout options?
Yes, Wendy's in Tonawanda offers both delivery and takeout services.
What payment methods does Wendy's Tonawanda accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online or via an app from Wendy's Tonawanda?
Yes, you can order online at order.wendys.com or download the Wendy's app to place your order and access specials.
Does Wendy's in Tonawanda serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on the Wendy's menu website and mobile app at https://menu.wendys.com/.
What are some nearby restaurants to Wendy's Tonawanda for additional dining options?
Nearby restaurants include KFC, McDonald's, Taco Bell, Tim Hortons, and Texas Roadhouse, providing a variety of fast food, coffee, and American cuisines to explore before or after your visit.
Are there nearby amenities like repair services or stores near Wendy's Tonawanda?
Yes, near Wendy's you can find Mill-Stream Auto Repair, Office Furniture Center, and Aaron's electronics and rental store among others, useful if you need repairs, furniture, or rentals while visiting.
How can nearby transit or landmarks help me find Wendy's in Tonawanda?
Landmarks like the Big White Water Tower are near this Wendy's location, which can help you navigate. The restaurant is also close to other fast food locations for easy reference.