Subway

4.1
221 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Tonawanda Subway® Restaurant at 45 Niagara St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
45 Niagara St, Tonawanda, NY
14150, United States

Hours

Reviews

4.1
221 reviews
5 stars
111
4 stars
55
3 stars
35
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the subs, though some noted issues with portion sizes and ingredient skimping.

Customer Service

Mixed reviews on service; while some employees were described as friendly and accommodating, others were reported as rude and lacking in customer service skills.

Cleanliness

The store was frequently noted for its cleanliness, with many customers appreciating the tidy environment.

Operational Issues

Several customers experienced problems with order accuracy, staff availability, and inconsistent hours of operation.

Value for Money

Customers expressed concerns about rising prices and decreasing portion sizes, leading to perceptions of reduced value.
  • CP
    Christopher Patterson
    3 days ago
    5.0
    My wife thoroughly enjoyed the steak and avocado. I consistently order the tuna with spinach, onions, black olives, and sweet onion sauce, as its flavor profile, particularly with the sweet onion, is exceptionally satisfying. I highly recommend trying a 6-inch sandwich, or perhaps even inquiring about a 6-foot option as my wife did. The location is bright and sunny, so please remember to bring your sunglasses and consider complementing your meal with a cookie or a bag of chips.
  • PG
    Patrick Gallagher
    Sep 26, 2025
    3.0
    3 days a week on average, I’ve come to this subway for the last almost 3 years. Most of the same workers. Not one of them seem to remember me, or the same order I get every single time. I never really cared, but I just went in there and they gave me bottom of the barrel dry tuna fish, and pulled a fresh one for the next guy. They are very impersonal drones. Though close to my house, I’m considering not giving them anymore business. I had to edit this because right when I was almost done I found a hair in the sub 😂😂
  • MW
    Marlene Wagner
    Aug 22, 2025
    5.0
    Always made fresh. Always enjoy my sun.
  • MH
    M Hurls
    Apr 2, 2022
    3.0
    Dude was pretty grumpy to us 20 minutes before close...understandable...to a point. Smile and be pleasant serving me and whine about it with your coworker behind closed doors. I tried to be quick with my sandwich choices. I don't need to see the effects of your poor life choices 25 year old Subway guy.

Frequently Asked Questions About Subway

Where is Subway Tonawanda located?

Subway Tonawanda is located at 45 Niagara St, Suite A, Niagara Street Plaza, Erie, Tonawanda, NY 14150, USA.

What are the operating hours of Subway Tonawanda?

Subway Tonawanda is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.