Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,266 reviews
5 stars
396
4 stars
239
3 stars
242
2 stars
115
1 star
274
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some staff are praised for their friendliness, while others are reported as rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Temperature
Several reviews mentioned that food is often served cold or not fresh, impacting overall satisfaction.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.
Cleanliness
The cleanliness of the location is inconsistent, with some customers noting dirty conditions and unpleasant odors.
- JCJeffrey CarlsonNov 7, 20251.0The redhead cashier was awfully nasty to us
- PRPatrick RNov 5, 20254.0Stopped by to grab some breakfast from the DriveThru. Food was hot and fresh, and the fellow in the drivethru was great. Would stop here again if ever in the area.
- EJErica JohnsonOct 31, 20255.0It's McDonald's. You don't go here for fine dining. Food is hot which is more than I can say for some places. Customer service was very nice.
- SLScott LevergoodOct 31, 20255.0🎃🙌 Honestly, best experience I’ve had in a long time! They were rockin’ a Halloween costume 👻 and still gave top-tier service — super kind, all smiles 😄, and just full of good energy. You can tell they actually care about what they do 💯👏. People like that make your whole day better 🌟. Give this person a raise — they 100% earned it! 💸🔥
- JRJustin RadomskiOct 26, 20252.0Drive thru at night sucks. Spend over 20 -25 min from order to see a first window
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Tonawanda, NY?
McDonald's in Tonawanda, NY is open 24 hours every day of the week, from Monday to Sunday.
Is the drive-thru at McDonald's Tonawanda open all day?
Yes, the drive-thru is open 24/7, operating from 12:00 AM to 11:59 PM daily.
Does McDonald's in Tonawanda offer delivery services?
Yes, they offer delivery including same-day and no-contact delivery options.
How can I order from McDonald's Tonawanda online?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's Tonawanda?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's Tonawanda provide?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's Tonawanda located?
McDonald's is located at 820 Young St, Tonawanda, NY 14150, United States.
Are there other fast food restaurants near McDonald's Tonawanda?
Yes, nearby fast food options include KFC, Wendy's, and Taco Bell, which you might visit before or after your meal at McDonald's.
What nearby grocery stores can customers visit when going to McDonald's Tonawanda?
Customers can visit Sysco Food Services or Tops Friendly Market, a supermarket and pharmacy, located close to McDonald's for their grocery needs.
Are there nearby amenities for entertainment or activities near McDonald's Tonawanda?
Yes, nearby places include Redbox for rentals, Tonawanda Dance Arts for performance and education, and TCA Post Lima park for outdoor activities.