Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Tonawanda, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
352 reviews
5 stars
142
4 stars
62
3 stars
49
2 stars
29
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with staff communication, leading to frustration.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about stale donuts, poorly prepared items, and unclean conditions.
Customer Experience
While some customers praised friendly staff and good service, others reported rude behavior and a lack of attentiveness from employees.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and restrooms, which negatively impacted the dining experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.
- QSQ. StaffordOct 29, 20251.0Worst in the area. Soggy bacon, coffee never tastes the same as any other location. Random construction workers trying to take short cuts through the drive thru almost side swipping cars. I don't even bother.
- ITIsaiah ThomasOct 23, 20251.0As I entered the store, there was soooooo many flies. I wont eat here
- KSKeith SimsonOct 8, 20252.0One employee was wandering in circles, so much so that the cook, who was a very competent person, was constantly yelling out what the other needed to do, yet she continuously was confused, slow, and, and didn't follow directions. This was around 9 AM on a weekday, and the line for the drive-thru was out and into traffic. I don't not recommend this location if you're in a hurry, or in a bad mood. If you're in a good mood, you won't be for long.
- JLJoey LucasSep 14, 20255.0The workers did what they could, there was only one person working!!!
- CSChristine SierraAug 25, 20255.0Great store i always ask for extra flavoring and never get it. This store did exactly as I asked. I will be back
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Tonawanda, NY?
Dunkin' in Tonawanda, NY is open every day from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead with the Dunkin’ mobile app for a fast grab and go experience.
What types of meals are served at Dunkin' in Tonawanda?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
What specialties can I expect at this Dunkin' location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' have a drive-thru for quick service?
Yes, this Dunkin' location has a drive-thru for customer convenience.
Are there any nearby places to visit before or after stopping at Dunkin'?
Nearby places include The Original Pancake House for breakfast, Vision Care Center if you need eye care, and Green Acres Veterinary Center if you have pets.
Is there a nearby gas station close to this Dunkin' for convenience?
Yes, Exxon & Mobil Stations are nearby, great for refueling before or after your Dunkin' visit.
What entertainment or shopping options are near Dunkin' in Tonawanda?
Nearby options include The Adult Galaxy for entertainment and Signature Sweets, a local bakery for additional treats.