Brand Certified
Dunkin'
3.5(357 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2112 Niagara Falls Blvd, Tonawanda, NY
14150, United States
Certified by Dunkin' • Mar 01, 2026
(716) 389-2409
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Tonawanda, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
357 reviews
5 stars
146
4 stars
63
3 stars
50
2 stars
29
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, especially in the drive-thru, with some experiencing delays of 15-25 minutes.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale donuts, undercooked items, and overall dissatisfaction with the food.
Staff Performance
Reviews highlighted issues with staff performance, including rudeness, confusion during orders, and lack of attentiveness to customers.
Cleanliness
Several customers noted unsanitary conditions, particularly in the dining area and restrooms, which detracted from their experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items like coffee and donuts.
- ASashley sewarFeb 1, 20265.0Super quick, delicious, and clean inside
- BFBeth FitzgeraldJan 14, 20264.0Not quite sure what happened I took about 20-25 minutes In the Drive-Thru for two cups of coffee One ice and one hot . To be fair there was four cars in front of us and we did receive two free donuts for the inconvenience. And for the record the coffee hit the spot. The donut not so much they stopped using East donuts it's like more a pre-bake.
- ESERIC SmithNov 25, 20253.0Good coffee , food is garbage, even for fast food
- QSQ. StaffordOct 29, 20251.0Worst in the area. Soggy bacon, coffee never tastes the same as any other location. Random construction workers trying to take short cuts through the drive thru almost side swipping cars. I don't even bother.
- ITIsaiah ThomasOct 23, 20251.0As I entered the store, there was soooooo many flies. I wont eat here
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Tonawanda, NY?
Dunkin' in Tonawanda, NY is open every day from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead with the Dunkin’ mobile app for a fast grab and go experience.
What types of meals are served at Dunkin' in Tonawanda?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
What specialties can I expect at this Dunkin' location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' have a drive-thru for quick service?
Yes, this Dunkin' location has a drive-thru for customer convenience.
Are there any nearby places to visit before or after stopping at Dunkin'?
Nearby places include The Original Pancake House for breakfast, Vision Care Center if you need eye care, and Green Acres Veterinary Center if you have pets.
Is there a nearby gas station close to this Dunkin' for convenience?
Yes, Exxon & Mobil Stations are nearby, great for refueling before or after your Dunkin' visit.
What entertainment or shopping options are near Dunkin' in Tonawanda?
Nearby options include The Adult Galaxy for entertainment and Signature Sweets, a local bakery for additional treats.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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