DiBella's Subs

4.2
615 reviews
Old Fashioned sub made with turkey, ham, and salami on sesame bread.
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Business Details

1420 Niagara Falls Boulevard, Tonawanda, NY
14150, United States
(716) 332-2418
https://www.dibellas.com/
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About

Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!

Location

DiBella's Subs
1420 Niagara Falls Boulevard, Tonawanda, NY
14150, United States

Hours

Reviews

4.2
615 reviews
5 stars
369
4 stars
123
3 stars
47
2 stars
25
1 star
51

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and inconsistent preparation.

Service Quality

Service was frequently described as poor, with complaints about staff attitude and management behavior.

Food Quality

While some customers praised the freshness and taste of the subs, others noted inconsistencies in portion sizes and preparation.

Pricing Concerns

Several reviews mentioned that the subs were overpriced for the quality received.

Wait Times

Customers frequently experienced long wait times for their orders, both for in-store and online pickups.
  • JR
    Jason Ramos
    1 day ago
    3.0
    Ordered 2 sandwiches. Dagwood with extra cheese had minimal toppings, seemed like a half portion of meat and no cheese at all. Chicken cordon bleu was missing sauce, spinach and the chicken from the sandwich and was a 5" instead of the 7"ordered. Food tasted and looked good however definitely was not the quality that we are used to with DiBellas
  • NN
    Nathan
    Nov 15, 2025
    5.0
    Little bit of a wait because they build your sub from scratch, but it's worth the wait. Absolutely delicious sub.
  • DP
    david perry
    Nov 3, 2025
    5.0
    Excellent as always.
  • BC
    Bob C.
    Oct 9, 2025
    2.0
    If you order takeout, absolutely check your sub before you leave. I’ve had to drive back every time! It’s so sad to see what Dibellas has become, but I guess I expect it from this location. I went to a Dibellas in Ohio and it was stellar. This location has always had terrible service. They are inconsistent, especially if it’s a cheesesteak & they will more than likely completely botch your order (they somehow put random toppings if they put any toppings on at all). I can’t help but think the new layout (which is ridiculous) is an effort to have less staff but in that - now they are often out of their best everything rolls (MID-DAY!) and goof up orders even more. I can’t help say that this location probably doesn’t seem to get good business because their ordering system and their workers never have consistency. You’re more likely to get unchopped or undercooked, or too little of portion of meat on your sub…or you’ll get a water soaked - sloppy mess. That’s why they aren’t busy any more. Cutting staff or understaffing is only going to make that worse. They need to train consistency. I fear Dibellas won’t be around long.
  • SM
    Susan McAndrews
    Oct 3, 2025
    5.0
    Better than Wegmans subs
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Frequently Asked Questions About DiBella's Subs

What type of food does DiBella's Subs specialize in?

DiBella's Subs specializes in making sub sandwiches, aiming to provide the best sub sandwich experience.

Where is DiBella's Subs located?

DiBella's Subs is located at 1420 Niagara Falls Boulevard, Tonawanda, NY 14150, USA.