DiBella's Subs

4.2
620 reviews
Old Fashioned sub made with turkey, ham, and salami on sesame bread.
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Business Details

1420 Niagara Falls Boulevard, Tonawanda, NY
14150, United States
(716) 332-2418
https://www.dibellas.com/
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About

Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!

Location

DiBella's Subs
1420 Niagara Falls Boulevard, Tonawanda, NY
14150, United States

Hours

Reviews

4.2
620 reviews
5 stars
371
4 stars
123
3 stars
48
2 stars
26
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers noted inconsistencies in food quality, with reports of cold subs, missing ingredients, and overall dissatisfaction with the portion sizes.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unprofessional staff behavior.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported rude interactions and a lack of attentiveness.

Pricing Concerns

Several customers felt that the prices were too high for the quality and portion sizes of the food, leading to a perception of poor value.

Positive Experiences

Despite the negative feedback, there were also many positive comments about the taste of the subs and the freshness of the ingredients.
  • BP
    Brett Perla
    Nov 29, 2025
    1.0
    I used to love this place. I really did. It’s just incredibly mismanaged now. The food that you actually do get is subpar, —i.e. cold, firm cheese on a hot sub—and I can’t remember the last time I ordered from here and actually received my family’s entire meal, of which half of was missing tonight. I waited over an entire year to order from here again, thinking it was a fluke and they’d figure it out. Low and behold, it wasn’t. Somehow it got worse than last time. I’ll stick with Jersey Mike’s and Wegmans, or any of the numerous reputable and delicious sub shops in the WNY area.
  • ZZ
    Ziggy Z
    Nov 24, 2025
    2.0
    Subs are good but…….If you want a good laugh take a look at the lasagna soup on their wall menu then order it! You will get a dixie cup of soup for $5.99 even the staff say they get complaints all day…….Come on Dibellas do better!
  • MS
    Mark Shepard
    Nov 24, 2025
    3.0
    Very friendly staff ! They missed the mark on my sub, some how the order taker heard mayo and the sub make didn’t read no peppers , mushrooms instead, they also didn’t have the potato salad I wanted, but the Mac salad was good.
  • JR
    Jason Ramos
    Nov 23, 2025
    3.0
    Ordered 2 sandwiches. Dagwood with extra cheese had minimal toppings, seemed like a half portion of meat and no cheese at all. Chicken cordon bleu was missing sauce, spinach and the chicken from the sandwich and was a 5" instead of the 7"ordered. Food tasted and looked good however definitely was not the quality that we are used to with DiBellas
  • NN
    Nathan
    Nov 15, 2025
    5.0
    Little bit of a wait because they build your sub from scratch, but it's worth the wait. Absolutely delicious sub.
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Frequently Asked Questions About DiBella's Subs

What type of food does DiBella's Subs specialize in?

DiBella's Subs specializes in making sub sandwiches, aiming to provide the best sub sandwich experience.

Where is DiBella's Subs located?

DiBella's Subs is located at 1420 Niagara Falls Boulevard, Tonawanda, NY 14150, USA.