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Old Fashioned sub made with turkey, ham, and salami on sesame bread.
Brand Certified

DiBella's Subs

4.2
(625 reviews)

Business Details

1420 Niagara Falls Boulevard, Tonawanda, NY
14150, United States
(716) 332-2418
https://www.dibellas.com/

About

Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • Curbside pickupAvailable
  • LunchAvailable

Location

DiBella's Subs
1420 Niagara Falls Boulevard, Tonawanda, NY
14150, United States

Hours

Reviews

4.2
625 reviews
5 stars
374
4 stars
123
3 stars
48
2 stars
27
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the freshness and taste of the subs, several reported inconsistencies in portion sizes and quality, with some receiving cold or poorly made sandwiches.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unprofessional staff behavior, particularly during busy hours.

Pricing Concerns

Several customers felt that the prices were too high for the quality and portion sizes of the food, leading to dissatisfaction regarding value for money.

Staff Friendliness

Despite some negative experiences, there were positive mentions of friendly and helpful staff, indicating a mixed experience with service.
  • JJ
    Jonathan
    Feb 22, 2026
    2.0
    While the sub I ordered was hot and delicious, I had some issues with my side and beverage. The bottle of Diet Pepsi I was given was expired. Fine, I have other drinks at home. But the macaroni salad I order was also expired AND someone altered the expiration date to make it appear as if it expired today instead of two days ago. Is macaroni salad that expired two days ago going to kill me? Probably not. But should I have to eat macaroni salad that isn’t fresh - even when I paid full price for it - and have an employee try to pass it off as fresh? No, no I should not.
  • KK
    Kevin Kim
    Feb 3, 2026
    5.0
    Lovely reliable Dibella’s is no surprise the one that thrives at the top of my sub eating preference. Fresh baked bread nice enough and present employees quick service from card to table in under 10 minutes.
  • VT
    Virginia Tremblay
    Jan 30, 2026
    1.0
    16.50 for a sub with no toppings!!! I ordered extra lettuce and tomato. Also the WRONG ROLL! don’t go here. Go to Wegmans. There subs are better
  • BP
    Brett Perla
    Nov 29, 2025
    1.0
    I used to love this place. I really did. It’s just incredibly mismanaged now. The food that you actually do get is subpar, —i.e. cold, firm cheese on a hot sub—and I can’t remember the last time I ordered from here and actually received my family’s entire meal, of which half of was missing tonight. I waited over an entire year to order from here again, thinking it was a fluke and they’d figure it out. Low and behold, it wasn’t. Somehow it got worse than last time. I’ll stick with Jersey Mike’s and Wegmans, or any of the numerous reputable and delicious sub shops in the WNY area.
  • JR
    Jason Ramos
    Nov 23, 2025
    3.0
    Ordered 2 sandwiches. Dagwood with extra cheese had minimal toppings, seemed like a half portion of meat and no cheese at all. Chicken cordon bleu was missing sauce, spinach and the chicken from the sandwich and was a 5" instead of the 7"ordered. Food tasted and looked good however definitely was not the quality that we are used to with DiBellas

Frequently Asked Questions About DiBella's Subs

What type of food does DiBella's Subs specialize in?

DiBella's Subs specializes in making sub sandwiches, aiming to provide the best sub sandwich experience.

Where is DiBella's Subs located?

DiBella's Subs is located at 1420 Niagara Falls Boulevard, Tonawanda, NY 14150, USA.

Brand Certified Facts from DiBella's Subs

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Certified March 01, 2026Yext Knowledge Graph
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