Certified by Chipotle Mexican Grill • Apr 26, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 26, 2026
Certified by Chipotle Mexican Grill • Apr 26, 2026
Monday10:45 AM - 11:00 PM
TuesdayClosed
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.4
1,288 reviews
5 stars
508
4 stars
251
3 stars
120
2 stars
81
1 star
328
AC
Amanda Crocoll
Apr 23, 2026
1.0
Rude staff, gross food line, visible cross contamination between meats & veggies….oh and I was told chips were for online customers only? REALLY LMAO? Who manages this place?
RM
Robt Mallory
Apr 11, 2026
3.0
Ive been to Chipotle's in many different cities, but this one consistently has surly, aloof, disconnected employees who seem to have little care about customer service. I realize it's a soul crushing job with demanding customers, but do better or find another job. In restaurant management, the fish rots from the head down. On the plus side, the food is fairly consistent with the other locations, and one or more of the ingredient trays is usually empty. I realize this review will be seen by no one in corporate who actually cares, and I will not respond to a please reach out to us a.i. bot .
KM
Kelly Mongillo
Apr 7, 2026
1.0
So dirty we left
GD
Gettin Dizzy
Mar 31, 2026
1.0
Ordered online, food wasn't ready until 20 minutes after the posted time. Yet, they were not busy. Staff weren't friendly. This happened before. I left a solid tip this time to see if it changed the experience. Sadly it was for nothing.
DR
Diane Roberts
Mar 11, 2026
1.0
Called ahead and paid for meals at 130 to be picked up at 540. When we got there, it was not ready. Staff was just standing around doing nothing. Place was filthy. Left with order 20 mins later. Food was cold. The kids quesadillas stuck to the foile so bad, we couldn’t even scrape them off.
I know this place has been talked about in the past for being dirty. I haven’t been to it in years for that reason. Others in my group wanted to order from there. . After seeing how dirty, I couldn’t eat it. I would have asked for my money back and left without the order but, I did not pay. It was prepaid by someone else.
Sent a letter to corporate, they could care less, standard reply, was we will look into it. Maybe they should have undercover ‘’customers’’ checking on their stores before someone gets really sick.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Tonawanda serve?
Chipotle Mexican Grill in Tonawanda offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the opening hours of Chipotle Mexican Grill in Tonawanda?
Chipotle Tonawanda is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Tonawanda offer pickup and delivery services?
Yes, Chipotle Tonawanda offers both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill in Tonawanda?
You can order online via Chipotle's website at https://order.chipotle.com/ or using their mobile app available on the Apple App Store.
Does Chipotle Tonawanda have any special programs for loyal customers?
Yes, customers can sign up for Chipotle Rewards to earn points and receive exclusive offers and free food.
What payment methods are accepted at Chipotle Mexican Grill in Tonawanda?
Chipotle accepts credit cards and offers various online and mobile payment options including delivery services.
Is the Chipotle Mexican Grill in Tonawanda welcoming to the LGBTQ community?
Yes, according to their Google attributes, Chipotle Tonawanda welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Tonawanda?
You can visit nearby spots like Panera Bread for coffee and bakery items, WellNow Urgent Care for medical services, or check out Tim Hortons for additional cafe options.
Are there any convenient services near Chipotle Tonawanda for shipping and printing needs?
Yes, the FedEx Office Print & Ship Center is nearby, providing printing, shipping, and food delivery services, which can be convenient when visiting Chipotle.
What shopping options are close to Chipotle Mexican Grill in Tonawanda?
Nearby shopping options include Olympia Sports for clothing, AT&T stores for mobile accessories and phones, and Citizens Bank for financial services.
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