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McDonald's

3.3
(802 reviews)

Business Details

1148 Wicker St, Ticonderoga, NY
12883, United States
(518) 585-7714
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1148 Wicker St, Ticonderoga, NY
12883, United States

Hours

Reviews

3.3
802 reviews
5 stars
250
4 stars
146
3 stars
167
2 stars
72
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order status.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, with reports of filth and lack of basic hygiene supplies.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.

Food Quality

Customers frequently complained about cold food, poorly prepared items, and overall dissatisfaction with the quality of meals.
  • SW
    shanna webster
    5 days ago
    1.0
    Worst McDonald’s in upstate NY. Food is always cold, fries soggy. The wait time is 30 minutes+ if they even remember you’re there from the time you order. Waited 20 mins for food, had to leave because needed to be to work. When the employees were asked about how much longer on the food, they said they were “busy” with only two cars in the drive-thru. Wouldn’t recommend this place to my worst enemy…
  • EE
    E
    6 days ago
    1.0
    Waited for 70 minutes in drive through, my bad I suppose for not leaving sooner but it’s not a town with many options. What on earth can cause this amount of waiting time?
  • JA
    Johnathan Ashe
    Feb 22, 2026
    1.0
    Worst place around they take forever to take ur order and even longer to serve it
  • CW
    Charles Wyant
    Feb 13, 2026
    1.0
    We were in the outside ordering lane. They took three ahead of me in the inner lane. I yelled and no would answer. So we went inside the manager is screaming because they are busy. Kept asking how come we’re busy. The place was absolutely dirty and disgusting. If I wasn’t so darn hungry I would have went someplace else.
  • CA
    Christine Agostino
    Feb 3, 2026
    1.0
    I'm not sure who was running this place, if anyone. We put in a mobile order and it took around an hour before it was ready. They had to keep asking me what I was waiting for. The guys working there were nice and polite, but they seemed overwhelmed. It wasn't even busy. I was tempted to jump back there and help out.

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's drive-through in Ticonderoga, NY?

The McDonald's drive-through is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer curbside pickup?

Yes, curbside pickup service is available at this McDonald's.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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