Wendy's

4.0
612 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3 Route 303, Tappan, NY
10983, United States

Hours

Reviews

4.0
612 reviews
5 stars
284
4 stars
161
3 stars
99
2 stars
19
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly and efficient, although some reported rude behavior from management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing ingredients.

Food Quality

While some customers enjoyed the food, others reported issues with cold or poorly prepared items, and a few mentioned a decline in overall food quality.

Cleanliness

Several reviews pointed out cleanliness issues, particularly in restrooms and dining areas.

Service Speed

Customers generally appreciated the quick service, especially in the drive-thru, though some experienced long waits.
  • JJ
    JonnyFromDeBloc
    Oct 12, 2025
    4.0
    The staff is honestly terrific. These humans deserve more then they are paid. Everyone from management to service people were in point. I like when I walk in to a place and see everyone getting along together while working. Great job here
  • PP
    Patsy “Patsy”
    Oct 6, 2025
    1.0
    They are now charging for sauce. Dave Thomas will be turning in his grave. McDonald's from now on.
  • ZZ
    Zequan Zhang
    Oct 4, 2025
    5.0
    Food is tasty and quiet place to stay
  • JP
    John Pungello
    Sep 19, 2025
    1.0
    There has been numerous occasions where they have screwed up my order I.e given me the wrong sandwich on at least 3 or 4 different occasions and blatantly forgets to put certain ingredients in their food. I’m supposed to come here expecting a quick and easy meal not to wonder whether they will screw up my meal. Get your game up.
  • VA
    Vince Ascolese
    Aug 26, 2025
    4.0
    There's a woman who's been working here for 27 years, yes I said 27. That right there should tell u something right! Use the app, rewards and daily offers are so worth it!

Frequently Asked Questions About Wendy's

Is Tappan Plaza Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.