Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Syracuse Subway® Restaurant at 131 Alliance Bank Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Wrong item given
They were rude to the customer in front of me about customizing ingredients on their sandwich
And charge extra for more than two napkins
I would not recommend this location
AR
Annie Rauwerda
Mar 29, 2026
1.0
WORST SUBWAY OF ALL TIME!!!! The older lady behind the counter limited me to 5 toppings and rolled her eyes and scoffed at me when I said there should at least be a sign to warn people. I’m not usually one to leave one star reviews but it was literally so bad I won’t be going to a subway again
JF
Juan Carlos Ferreyra
Mar 16, 2026
1.0
This is the worst customer service I have experienced, rude, condescending, and offensive
SL
S LS
Feb 12, 2026
1.0
Walked in with 15 minutes to spare to a dead subway and someone checking out a soup, the lady who everyone else here seems to be mentioning mumbled something to me after I say I need to move some money around and promptly disappears into the walk in for about 5 minutes. She pokes her head out and goes “I saaaid it’ll be a couple minutes” and I will admit I was slightly short back, though I don’t think she heard me which I’ll take as a win for me
Point being though, that I could’ve spent $0 to end up $5 closer to where I was going by uber from there by not getting off at the RTC, but I got off my centro there because I felt like subway. I was turned off of the store after that experience, saw others ordering after me but I honestly didn’t want to deal with it and just walked out. Seeing reviews from when people did get served make me glad I went to the corner store for a hot pocket instead.
Tl;dr, extra $5 and 15 minutes to not get subway, blessing in disguise deciding not to order food
SS
Sam
Feb 10, 2026
1.0
I ordered on the subway app at 10 am today and the ETA was listed as 10:15. I showed up at 10:15 and the employee put the break sign up and left. I understand breaks are needed but it would be good to include this in the ETA in the app because my train is arriving shortly and I am unsure of when the food will be ready.
What are the operating hours of the Subway at 131 Alliance Bank Parkway in Syracuse?
This Subway location is open daily from 9:00 AM to 9:00 PM.
Does the Subway in Syracuse offer delivery services?
Yes, this Subway offers delivery services for your convenience.
Can I order Subway online or through an app at the Syracuse location?
Yes, you can order quickly and easily through the Subway app or online for pickup or delivery.
What meals are served at the Subway restaurant on Alliance Bank Parkway?
They serve breakfast, lunch, and dinner.
Is there dine-in seating available at the Subway in Syracuse?
Yes, this Subway serves dine-in customers in addition to takeout and delivery.
Does the Subway at 131 Alliance Bank Parkway have catering options?
While the restaurant can help with catering needs, it is not officially listed as offering catering services.
What nearby transportation centers can help me get to the Subway in Syracuse?
The William F. Walsh Regional Transportation Center and Syracuse Regional Transit Center are nearby bus and train stations that can help you reach the Subway restaurant.
Are there any places to grab a quick coffee or snack near this Subway location?
Yes, Dunkin' is located nearby if you want coffee or donuts along with your Subway meal.
What attractions or markets are close to the Subway at 131 Alliance Bank Parkway?
You can visit the Regional Flea Market and Central NY Regional Market nearby for shopping and fresh produce before or after your Subway visit.
How can I contact the Subway at 131 Alliance Bank Parkway for orders or inquiries?
You can call the restaurant at +1 315-474-1556 for any questions or to place an order.
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