Mixed reviews on food quality; while many praised the wings and pizza, several customers reported issues with freshness and preparation.
Customer Service
Customer service experiences varied widely, with some praising the staff's friendliness and efficiency, while others reported rudeness and unprofessional behavior.
Delivery Issues
Numerous complaints about delivery problems, including incorrect orders, late deliveries, and difficulty obtaining refunds.
Cleanliness and Atmosphere
Some customers noted cleanliness and a pleasant atmosphere, while others described the location as sketchy and uninviting.
CJ
Chad Jones
Jan 3, 2026
1.0
I never made into the restaurant I ordered for delivery which was the lunch special two one for me and my daughter pizza wedges and chicken I was very disappointed my chicken was hard extremely hard the pizza was cold the wedges were warm a little hotter from them being so big I am restaurant owner my self I know when chicken is fresh that wasn't fresh at all nor eatable it's not right how restaurant treat people that order for delivery they just give you anything that should have been in the garbage can I will not order again for delivery when my husband comes back from work I will bring the food back so I can show them what gave me if in the freezer you probably would have an good experience eating in now my stomach is hurting and I still gave a tip unsatisfied that's my daughter food her's by picture look a little better than mines I threw it in the garbage you can look at the wedges and tell they are not fresh I have never heard of the slice app they gonna give me 20 percent of my next order first of all i don't order out my husband away driving trucks so I decided to order out once my order was messed up my refund should have been placed back on my card I will be calling the better Business bureau and also the ftc I am a business owner my self I would never treat my customers like did I never want to eat there food ever I am not from out Syracuse you will not take my money for something that could of killed my hard dry rough I will pursue this to the fullest
GO
Gavin Ours
Jan 2, 2026
5.0
The pizza… Was AMAZING, Also the wings I got garlic and hot wings and pepperoni pizza I would recommend if I could rate 6 stars I would, the younger boy served me at the front he was very nice he was very helpful also the food came out fast.
JS
Justin Sibble
Jan 2, 2026
5.0
Food was amazing, great service, employees were very polite, great atmosphere 10/10 I recommend to anyone in the Syracuse area
RB
Reef Ban
Dec 19, 2025
5.0
I absolutely love Thursday Dollar wings and 10 Dollars xl cheese. I was out in 10 minutes. I love this place. Customer service was excellent 👌 and place was immaculately clean
RH
Richard Hatherill
Dec 15, 2025
5.0
Tried Wings Over Cuse for the first time tonight and OMG everything is amazing! Guy behind the counter was super nice, the food is delicious, and the value is astronomical!!!!
Wings in Cuse is open from 11:00 AM to 11:00 PM on Monday, Wednesday, Thursday, and Sunday. On Tuesday, it opens at 3:00 PM and closes at 11:00 PM. On Friday and Saturday, it's open from 11:00 AM to 2:30 PM.
Does Wings in Cuse offer delivery and in-store pickup services?
Yes, Wings in Cuse offers both delivery and in-store pickup services.
Where is Wings in Cuse located?
Wings in Cuse is located at 900 Butternut St, Syracuse, NY 13208, United States.
Where can I view the menu and place an order for Wings in Cuse?
You can view the menu and place an order online at https://wingsincuse.org/menu.
What types of cuisine does Wings in Cuse specialize in?
Wings in Cuse specializes in pizza, chicken wings, American, Italian cuisine, sandwiches, chicken dishes, and seafood.
What is the price range at Wings in Cuse?
The price range at Wings in Cuse is rated as 'TWO', indicating moderate pricing.
Does Wings in Cuse provide takeout services and what are the hours?
Yes, Wings in Cuse provides takeout services. Takeout hours match the regular hours: 11:00 AM to 11:00 PM on most days, except Tuesday (3:00 PM to 11:00 PM) and Friday-Saturday (11:00 AM to 2:30 PM).
What nearby places can help me find Wings in Cuse?
Nearby landmarks include the Syracuse Nepali Church, Iglesia Casa de Paz, Tommy's Park, and KFC. These can help guide you to Wings in Cuse located at 900 Butternut St.
Are there any nearby places to visit before or after dining at Wings in Cuse?
Yes, you can visit Tommy's Park for a drink or relax, or check out nearby places like Longhorn's Bar and Saloon, or enjoy shopping at Global African Market.
Can customers use public transit or nearby landmarks to locate Wings in Cuse?
Yes, customers can use nearby landmarks such as Syracuse Nepali Church or Iglesia Casa de Paz to orient themselves when visiting Wings in Cuse. These well-known community locations make it easier to find the restaurant.