Brand Certified
Wendy's
3.5(1332 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3798 James Street, Syracuse, NY
13206, United States
Certified by Wendy's • Mar 01, 2026
(315) 437-9531
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ny/syracuse/3798-james-street
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
1,332 reviews
5 stars
452
4 stars
316
3 stars
239
2 stars
92
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.
Food Quality
Many customers expressed dissatisfaction with the food quality, noting that items were often cold, old, or not prepared as requested.
Operational Issues
The location often had problems with being open during advertised hours, with many customers finding the dining area closed or experiencing issues with the drive-thru.
Staff Performance
While some staff members received praise for their friendliness and efficiency, overall staff performance was inconsistent, with reports of disinterest and lack of attention to customers.
- CCClarkFeb 5, 20263.0Wendy’s, and while it’s a popular fast food chain, the experience was just average. The food was decent, with the classic spicy chicken nuggets and a fresh, crispy salad, but nothing about the meal stood out. The service was quick, but the staff seemed a little disinterested. The restaurant itself was clean, but the overall vibe felt very standard, nothing special. It’s a good choice if you’re in a rush, but it’s not somewhere I’d go out of my way to visit.
- SMS MFeb 2, 20261.0Atrocious. Messed up every single aspect of my order. No frosty, no cinnamon bites, messed up the nuggets (gave us random ones) and messed up the burgers too. And the food made me sick. Lovely. I'm done giving this location chances.
- NLNancy LegraJan 22, 20265.0Fast service. I like it 👌
- JJJoeJan 12, 20261.0Ordered ahead on app,still took almost 10 minutes with no one in drive-thru lane ahead of us. Burger was old and crispy corners, guess they had to fry the chicken but we could see about 7 people working with very few customers. Should have known what they had pre cooked.
- AAlexander Balderas S .Dec 16, 20255.0Nice place , but cleanliness could be better. Especially restrooms.
Frequently Asked Questions About Wendy's
Is 595 James St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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