Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and greasy floors.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inattentiveness.
Food Temperature
Many customers complained about receiving cold food, indicating a lack of quality control.
Drive-Thru Issues
Numerous reviews mentioned long wait times and problems with the drive-thru service, including unresponsive staff.
Atmosphere
The overall atmosphere was described as uninviting, with reports of the dining area being closed and the location appearing abandoned.
JJ
John B Betsey Jr
Nov 4, 2025
5.0
Stop to get the grand daughter something to eat
NM
Nicole Matos
Oct 27, 2025
5.0
I asked them to heat up my burger so the cheese can melt and they did! It was delicious ! Kids got to eat and color free coloring pages they had on a table.chili Is so good too.
AO
Apex Oblate
Oct 1, 2025
1.0
Forgot my chicken nuggets will not be returning
MR
michael rittenhouse
Sep 21, 2025
1.0
The food was cold and the dining room floor was filthy
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Syracuse, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Syracuse, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 437-9531.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 595 James St Wendy’s serve breakfast?
Yes, this Wendy’s location in Syracuse, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 3798 James Street?
Wendy's at 3798 James Street is open daily from 9:00 AM to 12:00 AM.
Is the drive-through service available at this Wendy's location?
Yes, the drive-through is open every day from 9:00 AM to 12:00 AM.
Does this Wendy's location offer dine-in and delivery options?
Yes, this location offers dine-in, delivery where available, and drive-thru services.
How can I order food from Wendy's at 3798 James Street?
You can order food via Wendy's mobile app or through their website at https://order.wendys.com.
Where can I find the menu and nutritional information for this Wendy's?
Menu pricing and nutrition information are available on Wendy's website and mobile app at https://menu.wendys.com/
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos and sandwiches via the app or website.
What payment methods are accepted at Wendy's 3798 James Street?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Are there other fast food restaurants near Wendy's at 3798 James Street?
Yes, nearby fast food options include another Wendy's, Get Smashed burger restaurant, and Friendly's ice cream and burger restaurant.
What nearby places could I visit before or after dining at Wendy's?
You might visit Mother's Cupboard diner or Best in Bloom flower shop, both located near this Wendy's location.
How can nearby locations help me find or access Wendy's at 3798 James Street?
Nearby landmarks like LibertyX Bitcoin ATM and Apex Training L.L.C. gym can help guide you to Wendy's, located in a casual area with several other restaurants and services around.